Customer Service

Customer Service
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Displaying 1-50 of 66 results
   
Customer Service
TrainingToday
Flexible
599 USD
Online
It’s now more important than ever to create a positive service atmosphere supported by strong communication skills in order to...
Customer Service: The Basics (Free Customer Service Training)
The Training Bank
1 hour
0 USD
Online
This Customer Service: The Basics (Free Customer Service Training)  course is offered online by The Training Bank. This is a highly interactive online course...
Training Customer Service to Sell
McKee Consulting
3 days
750 USD
United States of America
The Training Customer Service to Sell course is designed to teach Customer Service Representatives how to offer a new service...
Critical Elements of Customer Service
Mainstream Corporate Training
2 days
Canada
Many companies promise to deliver an incredible customer experience. However, some are better at delivering than others. This 2-day training...
Customers Forever: Delivering Exceptional Customer Service
The Training Bank
2 days
North America
This Customers Forever: Delivering Exceptional Customer Service  training course is offered onsite to your company by The Training Bank. This is a...
Managing Customer Service
Mainstream Corporate Training
1 day
Canada
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
The 3 C's of Customer Service
Caras Training
5 days
North America
Customers today want to be helped by friendly, intelligent people who solve their problems quickly and fairly. They care about the whole...
Customer Service Management
London Corporate Training Ltd
1 week
Worldwide
This intensive in-house training course in Customer Service is designed to cover the full range of activities involved in the...
Leadership & Customer Service
Aspire
2 day leadership retreat & 6- 1/2 day customer service sessions
40,000 USD
United States of America
This uniquely paired program provides foundational service skills training along with aligned leadership team development to sustain that level of...
Consulting Customer Service
Pritchard Management Associates
2 days
North America
One of the top challenges faced by many organizations is retaining customers and building their loyalty to a point where...
Delivering World Class Customer Service
Proven Training Solutions
1 day
United States of America
Having a sales representative that has been trained and knows how to communicate with a customer is more likely to make...
Blend Customer Service + Selling
Caras Training
3 days
North America
Having your customer service reps sell to customers can add value for everyone involved, however, customer service reps are usually not...
Customer Service Excellence: How to Deliver Exceptional Value to Today's Busy Customer
Business Training Works
Available in full-day and half-day formats
North America
This onsite corporate training course is information-packed and designed to help organizations or groups that want to help their employees...
Outstanding Customer Service
Dale Carnegie Training
1 hour
99 USD
Online
This live online Outstanding Customer Service webinar, offered by Dale Carnegie, aims to equip students with the necessary skills to provide their customers with...
Customer Service Excellence: How to Win and Keep Customers
AMA - American Management Association
         
(36)
2 days
1,895 USD
Multiple (5)
The factor that turns your customers into loyal ones is the quality of your customer service. In an ever-growing competitive...
Delivering Seamless Internal Customer Service
Proven Training Solutions
1 day
United States of America
The Delivering Seamless Internal Customer Service course is designed to help participants develop the skills and knowledge needed to work...
Service Representative
Service Strategies
         
(3)
1 day
199 USD
Online
The online customer service training course from Service Strategies will combine teaching and interactivity to enable students to learn and...
How to Handle Upset Customers
McKee Consulting
3 days
750 USD
United States of America
The How to Handle Upset Customers course by Mckee Consulting is aimed at teaching Customer Service Representatives how to handle...
Maximizing the Customer Experience
The Training Bank
         
(2)
6.5 hours
249 CAD
Online
This Maximizing the Customer Experience  training course is offered online by The Training Bank. This is a highly interactive online course designed to maximize the...
Learn to Lead an Effective Customer Service Team
Lorman Education Services
1.5 hours
99 USD
Online
Use an outsider's perspective on identifying engagement behaviors you can use to lead your customer service team to success. A...
Customer Focus for the Frontline
The Training Bank
2 days
North America
This Customer Focus for the Frontline  training course is offered onsite to your company by The Training Bank. This is a highly...
Customer Focus for the Back Office
The Training Bank
1 and 2 day formats
North America
This Customer Focus for the Back Office  training course is offered onsite to your company by The Training Bank. This is a...
Handling Difficult & Demanding Customers
Proven Training Solutions
1 day
United States of America
One of the biggest stresses of working in customer service is having to deal with difficult and demanding customers. The Handling...
Service Edge
Signature Worldwide
1 day
Worldwide
This hotel employee training will show staff how to help customers, act on guest requests and handle challenging situations. Participants learn...
Equipment Edge - Field Service
Signature Worldwide
1 day
Worldwide
This is a unique training program that demonstrates the why and the how of providing excellent service at the customer's...
Customer Experience Edge
Signature Worldwide
Varies
Worldwide
This is a detailed, enterprise-wide program that will provides participants with the strategies and techniques for promoting customer loyalty, which...
Attitudes for Service
Dale Carnegie Training
3 hours
299 USD
Online
This live online Attitudes for Service webinar, offered by Dale Carnegie, aims to provide students with the necessary skills to successfully communicate...
Customer-Focused Leadership
The Training Bank
         
(1)
2 and 3 day formats
North America
This Customer-Focused Leadership training course is offered onsite to your company by The Training Bank. This is a highly interactive workshop that...
Customer-Focused Communication
The Training Bank
1 day
North America
This Customer-Focused Communication  training course is offered onsite to your company by The Training Bank. This is a highly interactive workshop that...
Critical Service and Sales™ Skills
Janek Performance Group
Flexible
United States of America
Best-in-class companies place critical importance on providing an effective customer experience. Every customer interaction should matter; contributing to an overall company...
Improving Customer Satisfaction
ASQ - American Society for Quality
2 days
899 USD
Denver
This course is focused on meeting your customers’ needs and equips participants with the tools and techniques needed to improve...
Casino Edge
Signature Worldwide
1 day
Worldwide
The Casino Edge customer service training program is designed to inspire your employees to deliver a better level of service...
Customer Retention: Sensible Saves
Caras Training
3 days
North America
Anytime a customer voices discontent with your service, your team needs to be ready to start into a process for...
Partners in Wellness
Signature Worldwide
1 day
Worldwide
Build relationships, improve service standards and secure more business when you train employees with Signature Worldwide's Partners in Wellness program....
Customer Service Essentials
Learning Tree International
1 day
690 USD
Reston
You Will Learn How To Adopt a confident, consistent approach that ensures great service Apply best practice communication techniques to...
Customer Service Rep
360training.com
160 hours
1,695 USD
Online
Through this course, students will be able to learn all the essentials in customer management specific to office environment. The...
Call Center Edge
Signature Worldwide
1 day
Worldwide
This course teaches attendees how to deliver unforgettable phone-based customer experiences. It differs from all other telephone sales training program...
Experience+™
ASLAN Training & Development
2 days
Worldwide
Many customer service reps are reluctant to sell because they believe that selling is all about manipulating the customer and...
Client Centered Sales
Signature Worldwide
2 days
Worldwide
This program teaches how building transactional and relationship selling skills improve selling and guarantee to increase conversion rates and revenues. ...
Signature Select
Signature Worldwide
1 day
Worldwide
This program is offered exclusively to International Luxury Hotel Association Members. Signature has designed and certified these programs to provide...
Field Service Engineer
Service Strategies
         
(1)
2 days
399 USD
Online
This training course offers a self-directed, modular learning experience that is combined with facilitation tools that help field service managers reinforce...
The Relationship Advantage: Connecting with Customers and Increasing Sales
Business Training Works
1 day
North America
This onsite corporate training course is information-packed and designed to help organizations or groups that want to help their employees...
Transforming Customer Complaints into Opportunities
Dale Carnegie Training
1 hour
299 USD
Online
This live online Transforming Customer Complaints into Opportunities webinar, offered by Dale Carnegie, aims to provide students with the necessary skills to...
Transient Edge
Signature Worldwide
1 day
Worldwide
This course teaches guest services representatives a formula for improving guest experiences, handling reservation inquiries and selling more rooms.  The...
Event Rental Edge
Signature Worldwide
1 day
Worldwide
This course teaches sales staff a magic formula for handling party rental inquiries with a focus on sales skills. Participants...
How to Cold Call and Build New Customers
Dale Carnegie Training
3 hours
299 USD
Online
This live online How to Cold Call and Build New Customers webinar, offered by Dale Carnegie, aims to provide students with the...
80545 Customer Service in Microsoft Dynamics CRM 2013
New Horizons Computer Learning Centers
1 day
United States of America
This course focuses on how an organization can nurture customer satisfaction through automation of business processes within Microsoft Dynamics CRM...
Sales Training
TrainingToday
Flexible
834 USD
Online
The Sales Training course, offered by Training Today, is an online program made up of 12 relevant training modules on...
Hospitality Supervisor Course (HSC)
American Hospitality Academy
16 hours
250 USD
Online
The supervisor is the key to the success of any organization because they act as the “main link” between the...
Data as a Strategic Asset: A Customer-Focused Approach
AMA - American Management Association
         
(4)
2 days
2,195 USD
Multiple (2)
Learn the secrets of marketing analytics!  Have you ever wondered if there are goldmines buried in your customer data? What...
  • = Has a written testimonial
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  • = Top 20 Training Company
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