Find Training
FIND AND COMPARE PROFESSIONAL TRAINING COURSES IN NORTH AMERICA
Use the filters below to search for training courses for yourself or your organization
Displaying 41-60 of 63 results
Building Rapport in Customer Service
4.5
(2)
Chart Learning Solutions
Think of when you met someone for the first time. What was your impression? Good? Bad? Neutral? What we do...
-
5 hours
-
Online
-
Intermediate level
Building Rapport in Sales
5.0
(1)
Chart Learning Solutions
Think of when you met someone for the first time. What was your impression? Good? Bad? Neutral? What we do...
-
5 hours
-
Online
-
Beginner level
Change Management for Leaders
5.0
(2)
Chart Learning Solutions
The one constant you can always count on is change. This course will help you develop the necessary skills to...
-
5 hours
-
Online
-
Intermediate level
Confirming/Closing Sales
5.0
(1)
Chart Learning Solutions
Think about the difference between the words, “close” and “confirm.” If you close the sale, the mind thinks something has...
-
5 hours
-
Online
-
Intermediate level
Follow Through in Sales
5.0
(3)
Chart Learning Solutions
It’s not the “close” or confirmation that terminates your sales action, but follow-through. It not only helps the sale stick,...
-
5 hours
-
Online
-
Intermediate level
Handling Difficult Situations
4.7
(3)
Chart Learning Solutions
When a service problem occurs, it’s also likely to create an upset or irate customer, further compounding an already sticky...
-
5 hours
-
Online
-
Intermediate level
Problem Solving in Service
4.3
(3)
Chart Learning Solutions
If you are not part of the solution, you are part of the problem. A problem is any obstacle that...
-
5 hours
-
Online
-
Intermediate level
Product Knowledge
4.0
(1)
Chart Learning Solutions
There are two “faces” of developing your professional skills—an external side and an internal side; a customer-facing side and personal-facing...
-
5 hours
-
Online
-
Intermediate level
Questioning Techniques
5.0
(1)
Chart Learning Solutions
This power is not only true in sales, but also in many other interpersonal interactions such as service transactions, group...
-
5 hours
-
Online
-
Intermediate level
Stress Management
4.7
(3)
Chart Learning Solutions
Stress is your response to a triggering stimulus called a “stressor.” Stressors could be demands made upon us or a...
-
5 hours
-
Online
-
Intermediate level
Building Referrals
4.0
(1)
Chart Learning Solutions
In sales, a referral is the key to the door of resistance. Referrals are the most powerful strategy for increasing...
-
5 hours
-
Online
-
Intermediate level
Contact Management
Chart Learning Solutions
If you are like most sales and service providers, you want to bring in referrals and repeat business so that...
-
5 hours
-
Online
-
Intermediate level
First Impressions in Customer Service
4.0
(1)
Chart Learning Solutions
Think of when you met someone for the first time. What was your impression? Good? Bad? Neutral? What we do...
-
5 hours
-
Online
-
Intermediate level
Prospecting
5.0
(1)
Chart Learning Solutions
In sales looking for qualified buyers is like panning for gold, looking for “not dirt” and quickly disqualifying non-buyers. As...
-
5 hours
-
Online
-
Beginner level
Resolving Concerns & Objections
4.0
(1)
Chart Learning Solutions
An objection is an expression of disagreement, opposition, or concern raised by prospects when considering a decision with your proposal....
-
5 hours
-
Online
-
Intermediate level
Emotional Intelligence for Professionals
5.0
(3)
Chart Learning Solutions
Emotional Intelligence, also known as EQ, helps us to manage our lives and our interactions with others thereby contributing to...
-
6 hours
-
Online
-
Intermediate level
Communication Skills
Chart Learning Solutions
Communication in the workplace is key for better team collaboration and cooperation. Ultimately, effective workplace communication helps drive better results...
-
2 hours
-
Online
Resilience
Chart Learning Solutions
Resilience is the ability to face difficulties head-on instead of falling into despair or using unhealthy coping strategies. People who...
-
3 hours
-
Online
-
= Beginner level
-
= Intermediate level
View again
Supplier Directory
Join our Supplier Directory to:
- Gain Traffic
- Get Noticed
- Get Noticed
- Showcase Your Services
- Free Listing Available
- Free Listing Available