Serving Customers with Motivational Intelligence™

Training overview
On-site / Company-specific
Serving Customers with Motivational Intelligence™

Course description

Serving Customers with Motivational Intelligence™

There are two great challenges in running a customer service team: retention of employees, and adoption of new techniques. How can an individual truly serve their customers, and endure the constant negative feedback they’ll inevitably receive from the marketplace, if they don’t believe they’re really helping people?

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About 2logical

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2logical is the world’s first and only provider of Motivational Intelligence™ training and development.  The best teams are those that are always motivated and engaged.  But right now, almost 70% of teams are NOT motivated and engaged - and it...

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500 Linden Oaks
14625 Rochester NY

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Average rating 5

Based on 2 reviews

Sherron M. AXA
I will have a more positive attitude and be more open-minded after this class. It proved my thoughts and beliefs are important. I'll continue to develop them so I can better handle negative customers.
Andrea F. AXA
I learned how important it is to embrace feedback and that feedback is not good or bad, it just is. I want to get feedback now rather than avoid it so I can improve!
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