R3 Collaboration®

Acclivus R3 Solutions
Training overview
Corporate / Group Training
On-site
1 day
Start dates
United States of America
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Course description

R3 Collaboration®

R3 Collaboration® provides every member of the team with the best approach to work together to ensure that problems are diagnosed and solved, obstacles are avoided, and needs are identified and met on the way to achieving optimal results for your organization and for your customers and clients.

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Who should attend?

All business professionals and leaders who must support and collaborate with each other or with customers to be maximally effective and valuable.

Training content

Upon successful completion of R3 Collaboration, participants should be able to:

  • Begin each meeting, interaction, or project in a way that establishes a positive and productive tone, direction, and focus
  • Guide each dialogue—even when faced with disappointment, frustration, or anger—in a way that ensures optimal results and strengthens the working relationship
  • Probe to understand problems and needs— beyond the obvious—by using a proven, systematic process
  • Effectively manage expectations
  • Keep team members and customers informed and involved
  • Recommend approaches and solutions that lead to optimal results, strengthen the working relationship, and help ensure profitable revenue
  • Effectively address misperceptions, doubts, skepticism, and concerns
  • Respond to demands in a way that strengthens the relationship, strives optimal results and protects the interests of the organization
  • Conclude each interaction in a way that ensures a mutual understanding of what has been accomplished and what commitments have been made
  • Work effectively together with other members of the organization to ensure that commitments are met and objectives are achieved

Costs

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About Acclivus R3 Solutions

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Acclivus R3 Solutions

For more than three decades, we’ve been influencing the behavior and performance of sales, support, and service professionals and executives. Based on work and research with more than 1,000 clients, we developed R3 Solutions, the only fully integrated training curriculum...


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Contact info

Acclivus R3 Solutions

14520 Midway Road
75244 Dallas TX

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www.acclivus.com

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