R3 Consulting®

Acclivus R3 Solutions
Training overview
Corporate / Group Training
On-site
2 days
Start dates
United States of America
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Course description

R3 Consulting®

R3 Consulting® is part of the most highly validated set of communication programs in the industry and is based on contemporary and comprehensive research involving more than 500,000 sales, support and consulting professionals in more than 80 countries.

This course is designed to teach participants how to prepare for client meetings, guide them, manage client expectations and more!

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Who should attend?

This courses is suitable for field consultants, engagement managers, project managers, consulting engineers, services consultants and others who are responsible for implementing solutions and managing client relationships.

Training content

Upon successful completion of the R3 Consulting workshop and follow through program, a participant will be able to:

  • Prepare for every client meeting by establishing a valuable and measurable objective and a strategy for achieving the objective
  • Open each meeting in a way that sets a positive and productive tone and direction
  • Guide and focus the client dialogue to strengthen the relationship and implement the meeting strategy
  • Utilize the Consultative Approach® to develop essential insight into client goals and problems and then identify relevant and significant needs
  • Keep the client informed and manage expectations throughout the process
  • Recommend approaches that help ensure optimal results
  • Present solutions that clearly solve problems, meet needs, and help the client achieve goals
  • Manage customer skepticism, misperceptions, and concerns
  • Respond to client demands in a way that strengthens the relationship while protecting the interests of both organizations
  • Gain client commitment to implement recommendations
  • Close every client meeting with a mutually agreed upon action plan

Costs

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About Acclivus R3 Solutions

Acclivus R3 Solutions Logo

Acclivus R3 Solutions

For more than three decades, we’ve been influencing the behavior and performance of sales, support, and service professionals and executives. Based on work and research with more than 1,000 clients, we developed R3 Solutions, the only fully integrated training curriculum...


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Contact info

Acclivus R3 Solutions

14520 Midway Road
75244 Dallas TX

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www.acclivus.com

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