Emotional Intelligence (EQ) for Enhanced Interactions

Accordence, Inc.
Training overview
Corporate / Group Training
Virtual Classroom, On-site
1 day

Start dates
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Course description

Emotional Intelligence (EQ) for Enhanced Interactions

In order to be successful in performance and leadership at work --externally with customers, clients, and alliances and internally with teams and colleagues-- requires the effective awareness and regulation of one's own emotions and understanding of those of other people. Emotional Intelligence (EQ) for Enhanced Interactions program is an interactive session that develops an understanding of four core emotional intelligence elements- - Self-Awareness, Self-Regulation, Social Awareness, and Relationship Management-- and after a formal self-assessment inventory, brings awareness to individual strengths and areas for enhancement on one's emotional intelligence capacities.

Participants learn skills to create more balance in the areas of emotional intelligence for personal empowerment and an increase in receptivity, empathy, accountability, engagement, and creative emotional response at the workplace.

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Who should attend?

Employees at all levels and from all areas of the organization.

Training content

EQ for Enhanced Interactions includes a self-assessment inventory taken by each participant resulting in a formal personal report, a virtual introductory one-hour webinar, and a virtual or face-face session to understand the core areas of emotional intelligence, review the report results to reinforce strength components, and consider areas for enhancement, and provide best practices to fill the gaps. The typical length is 6 to 8 hours including self-assessment, virtual webinar, and session.


  • EQ Definition
  • Emotional Intelligence Competencies
  • Your Balanced Brain & Your Brain in Reaction
  • Triggers and Fears
  • Best Practices
  • Emotional Intelligence Skill Enhancement
  • Action Plan for Improvement

Course delivery details

Program Objectives

  • Understand how emotion drives behavior & the physiological underpinnings of reactivity
  • Learn self-reflection and emotional mobility
  • Reduce upset and negativity
  • Gain skills for successful interactions
  • Take ownership and accountability in difficult situations
  • Utilize tools for increasing engagement and leadership

The final assessment report includes some suggested exercises for enhancing specific skills and the opportunity to re-test using the same self-assessment inventory at an appointed timeframe (such as after 6-12 months) to gauge individual improvement.


For information on expenses, please contact the institute.

Why choose Accordence?

Founded in 2005

99% of participants recommend our programs

Global - facilitators servicing clients around the world

About Accordence

Accordence, Inc.

Accordence® is a global training company that partners with our clients to help employees at all levels develop the competencies and mindset to enhance performance individually, contribute to team objectives, and produce results for their company. In addition to our flagship...

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Contact info

Accordence, Inc.

Suite 400, 533 Airport Boulevard
94010 Burlingame CA

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Average rating 5

Based on 5 reviews.

William N.

The value I received from this session was priceless.

Financial Services Rep

I learned a more directed approach at how to analyze my own personal and social competence.

Annette H.

This program was very beneficial to my career. The breakout sessions were great. It was a great balance overall and was put together well.

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