De-escalating Potentially Violent Situations™

ACHIEVE Centre for Leadership Inc.
Training overview
Corporate / Group Training
1 day
Start dates
Online
Contact the provider for details

Online
Contact the provider for details

Canada
Various locations across Canada

United States of America
Contact the provider for details
De-escalating Potentially Violent Situations™

Course description

De-escalating Potentially Violent Situations™

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles. Participants will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.

This workshop is offered through Crisis & Trauma Resource Institute.

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Who should attend?

Target Audience

This is an introductory-intermediate level workshop intended for anyone wanting to learn more about violence and interpersonal strategies useful in de-escalating the imminent threats of violence.

Training content

Some of the topics included:

  • The Physical Violence Spectrum
  • Rating Your Workplace Risk Levels
  • Anger Cycle and Escalation
  • Anger Styles Assessment Questionnaire
  • Warning Signs of Potential for Violence
  • The Aggression Defusing Process
  • Approaching, Containment, and Problem-Solving Strategies
  • When and How to Disengage
  • Special Considerations for Unique Situations
  • Addressing Enablers of Violence

Course delivery details

Method of Delivery

Presentation, video, case study exercises, experiential practice, and small group discussions.

Certification / Credits

Learning Objectives

At the end of this workshop, participants should be able to:

  • Understand the role of anger in violent incidents
  • Identify their own styles of interaction
  • Describe a framework for defusing potentially violent situations
  • Identify potential risk factors
  • Apply the principles learned to their own environment

About ACHIEVE

ACHIEVE Centre for Leadership Inc. 

ACHIEVE’s mission is to inspire learning and improve lives. We envision a world where everyone likes where they work. A trusted provider of professional development training since 2008, ACHIEVE Centre for Leadership offers quality training and resources on the topics...


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