First Line Essential Management Skills

Training overview
Corporate / Group Training
Flexible - usually 2 days
Start dates
United States of America
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Course description

First Line Manager Skills

First-line leaders are the largest and arguably most important group of leaders in any organization. The linchpin in strategy execution, customer satisfaction, and employee
engagement, they are the main driver of business results. Today, the role of first-line manager is more challenging than ever due to advances in technology, constant and
increasing levels of change, and the pressure to deliver business results often under unprecedented cost and resource constraints.

First-line managers will leave this course fully equipped with the core leadership skills to deliver results by taking a more strategic approach to where they focus their energy through: 

  • Knowing what a successful leader is and does – in other words, thinking like a leader
  • Knowing your leadership strengths and challenges
  • Seeking help, mentoring, and advice
  • Investing your effort in high-value activities that deliver high-value results
  • Building your team’s capability to drive business results through effective goal-setting and delegation
  • Maximizing each team member’s willingness to provide discretionary effort
  • Delivering results through the people who report to them
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Who should attend?

The audience for First-Line Essentials is new and more experienced first-level managers; it can also be appropriate for mid-level leaders who need to focus on essential people leadership practices.


Included with the Alliance Membership or available as a solo course by request. Please click the button below to discuss efficient pricing.

About AchieveForum

2019 leadership

AchieveForum is democratizing leadership development. 

At AchieveForum we empower people to lead successfully in turbulent business landscapes. From in-person instruction to digitally enabled experiences, we are the human touch that drives leadership success, not just leadership know-how. Organizations today face an overwhelming leadership challenge. Demand...

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10 Post Office Square
02109 Boston MA


Average rating 5

Based on 1 reviews.

Hannah W.
Jam-packed full of useful insights, approaches, ways of thinking and takeaways for my role as a line manager. The frameworks for preparing conversations, delegating work and assessing engagement needs were most useful to me.
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