Communicating with Confidence

AMA - American Management Association
Training overview
Professional Course
2 days
From 2,345 USD
Start dates
Online
2,345 USD
8/10/2020

Boston
2,345 USD
9/16/2020

Arlington
2,345 USD
9/28/2020

Chicago
2,345 USD
11/9/2020
AMA - American Management Association

Course description

Let’s face it: There’s no substitute for in-person, one-on-one communication, and having the skills to master such interactions is crucial for both business and personal success. This unique 2-day course is designed to give you a strong foundation in essential communication skills and competencies. Through practice sessions and role plays, you’ll be on your way to developing the confidence and communication know-how you need to establish yourself in the business world—and keep moving ahead throughout your career.

How you will benefit:

  • Optimize communication skills you already have
  • Get strategies to better assimilate verbal information
  • Effectively interpret shared knowledge
  • Improve work relationships and reduce misunderstandings
  • Communicate clearly and appropriately—and with greater confidence
  • Choose the right words even in difficult circumstances
  • Expand your influence and be recognized for your skills

Who should attend?

Early career professionals or anyone interested in enhancing their fundamental verbal communication skills, including coordinators, specialists, analyst, consultants, associate managers, project managers and leadership-track administrative professionals.

Training content

This training course will cover:

Assessing Your Communication Skills

  • Understanding the skills you already possess
  • Assessing your effectiveness and identifying improvement areas

Developing Your Listening Competencies

  • Defining the competencies of effective listening
  • Identifying the different components of the information you’re hearing
  • How to take a more active role when listening
  • Increasing comprehension through mental openness and feedback

Increasing Cognitive Skills to Promote Comprehension

  • Discerning, analyzing and evaluating
  • Visual aspects of verbal communication
  • Relating information productively to your own experiences
  • Creating mental cross-references between old and new information
  • Framing statements and discussions

Roadmap for Clearer Communication

  • Understanding effective body language and appropriate word choice
  • Finding mutual connections or similarities to enhance communication
  • Controlling emotions and establishing the right tone of voice
  • Storytelling with imagery, passion and evocative language
  • Creating a personal action plan

Costs

The course is priced as follows: $2345 - Non-members
$2095 - AMA members
$1984 - GSA price

About AMA

2019 leadership

About American Management Association International

For over 90 years, American Management Association International (AMA) has been a world leader in professional development. AMA supports the goals of individuals, organizations, and government agencies with a complete range of corporate talent transformation solutions, including public open-enrollment seminars...


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Contact info

AMA - American Management Association



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