Learning Objectives

• Promote Critical Thinking as a Valuable Process in the Workplace
• Use Critical Thinking Skills to Clarify and Solve Problems
• Align Your Solutions with Your Organizational Content

The Mindset for Critical Thinking

• Understand the Neurological and Psychological Brain Functions Involved in Critical Thinking
• Understand the Habits of Mind That Dispose People to Be Effective Critical Thinkers

Clarifying Problems Using Critical Thinking Techniques

• Identify What Information Is Credible by Gathering and Assessing Data
• Identify What Information Is Relevant to a Given Situation
• Identify and Manage Emotions to Reason Clearly
• Recognize and Neutralize Persuasion Techniques
• Recognize Your Assumptions and Cognitive Biases
• Translate Presenting Issues into Formulated, Actionable Problems

Developing Solutions and Solving Problems with Critical Thinking Skills

• Apply Counter-factual Thinking Techniques to Assess and Refine Solutions
• Use Diagrams to Assess Data, Check for Gaps, and Communicate Solutions to Others
• Seek Relevant Alternative Viewpoints for Constructive Critique

Your Mindset for Critical Thinking

• Interpret Feedback on Your “My Thinking Styles” Assessment
• Gain Insight into Your Critical Thinking Mindset
• Consider What Parts of Your Mindset You Would Like to Develop Further

Organizational Context and Awareness for Critical Thinking

• Understand the Attributes Associated with Organizational Awareness and Managing Relationships
• Anticipate Interpersonal Strategies You Will Need to Implement Critical Thinking at Work

Implementing Your New Knowledge and Skills

• Anticipate Pitfalls You May Encounter as a Critical Thinker
• Create an Action Plan for Development of Critical Thinking Skills