Developing Your Emotional Intelligence

AMA - American Management Association
Training overview
2 days
2,195 - 2,345 USD
Classroom / Public
Next start date: 12/16/2019 - Arlington
Start dates
Arlington
12/16/2019  
2,345 USD
2/27/2020  
2,345 USD
New York City
1/16/2020  
2,345 USD
3/16/2020  
2,345 USD
San Francisco
1/27/2020  
2,345 USD
5/18/2020  
2,345 USD

Course description

Developing Your Emotional Intelligence

Use EI to position yourself for personal, team, and organizational success.

Without strong and effective relationships in business, today’s fast-paced, team-based and global work environments can’t function with peak efficiency. Maximum results will not be achieved. This is one reason emotional intelligence (EI) has evolved from just an area of research and the new “flavor of the month” to a validated and recognized set of best practices and core competencies. These EI competencies are at the heart of effective workplace relationships and productivity. Today we use EI as an integrated set of skills that underpin highly effective, fast-reacting and innovative organizations.

This seminar emphasizes the practical application of EI concepts rather than just focusing on theory. Through your active participation, you will learn and practice the EI skills that are the core of achieving personal awareness, connecting with others, managing stress, engaging healthy conflict and collaboration, and exhibiting resilience and optimism.

Who should attend?

Business professionals who want to maximize their performance by increasing emotion management and self-understanding through emotional intelligence training.

Training Content

This training course will cover:

Expanding Emotionally Intelligent Personal Awareness

  • Identifying and naming emotions and their levels of intensity
  • Analyzing emotions from their cognitive and physiological manifestations
  • Recognizing emotional igniters and applying emotionally intelligent regulation strategies

Developing Relationships and Personal Impact through Emotional Intelligence

  • Identifying the impact our emotional intelligence has on connecting with others
  • Applying emotionally intelligent communication skills to relationship building and maintenance
  • Practicing listening skills that build and maintain empathy

Demonstrating Emotionally Intelligent Stress Management and Resilience

  • Recognizing stress as a complex set of emotional and physical responses that can have varied results
  • Practicing proactive stress management techniques to stay emotionally well balanced
  • Defining resilience and how it impacts effectiveness at work

Achieving Healthy Conflict and Collaboration Through Emotional Intelligence

  • Recognizing the central role of relationship development and maintenance in achieving healthy conflict
  • Identifying emotionally intelligent strategies for maintaining healthy conflict
  • Demonstrating a collaborative attitude at work through application of emotional intelligence

Bringing It All Together

  • Synthesizing emotionally intelligent competencies to address complex EI challenges and opportunities

Costs

The course is priced as follows: $2345 - Non-members
$2095 - AMA members
$1984 - GSA price

About AMA

2019 leadership

About American Management Association International

For over 90 years, American Management Association International (AMA) has been a world leader in professional development. AMA supports the goals of individuals, organizations, and government agencies with a complete range of corporate talent transformation solutions, including public open-enrollment seminars...


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Contact info

AMA - American Management Association



Reviews

Average rating 4.5

Based on 459 reviews

Ryan G.
(5)
Jeffrey kept the class interesting and fast paced. Both of the days flew by.
Ryan G.
(5)
Jeffrey kept the class interesting and fast paced. Both of the days flew by.
Mariska O.
(5)
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