It’s one thing to be a manager—but being an effective team leader takes special skills, knowledge and practice. This course will help you build a high-performing team by becoming a learning leader and partner, developing your team’s ability to work together, and resolving conflict. Through lectures, discussions, self-assessments and other activities, you will gain insights about yourself and your role as a manager, as well as how your behaviors and ability to coach and mentor team members impacts their performance. In addition, you will apply what you learn to a prepared case study, plus a situation within your own team, and then share your solutions.

How you will benefit:

• Define your managerial role as a learning leader and partner
• Recognize and adapt your behavioral style for increased effectiveness
• Apply coaching methodologies for greater success
• Assist your team members in their professional and personal development
• Navigate your team through conflicts