A workplace where employees treat one another with civility and respect is far more likely to function at optimum levels of productivity. Unfortunately, the rise of disrespectful behaviors in business seems to be at epidemic levels, and the result is a steady erosion in morale and productivity. This seminar provides strategies for leaders and managers to recognize and handle offensive, disrespectful and inappropriate behaviors. It also explores how to improve productivity by modeling better behavior and fostering a culture of civility and mutual respect.

How you will benefit:

• Reduce the likelihood that smaller issues will escalate into larger confrontations
• Use appropriate tools to deal with rudeness, incivility and harassment
• Be better equipped to coach staff to deal with offenders
• Enhance project success through improvements in workflow
• Help reduce time away from work, worker’s compensation claims and health insurance costs
• Be prepared for possible Healthy Workplace legislation