Management Skills for New Managers

AMA - American Management Association
Training overview
Professional Course
Classroom, Virtual Classroom
2 days
From 2,645 USD
Start dates

Place & Start

San Diego
2,645 USD

2,645 USD

San Francisco
2,645 USD

New York City
2,645 USD
AMA - American Management Association

Course description

Management Skills for New Managers

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership.

Take this course to fill your skill gaps and elevate your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager.

How You Will Benefit

  • Boost your confidence level as a new manager
  • Skillfully manage your co-located and virtual team
  • Shift gears, deal with change and make decisions with more ease
  • Match your leadership style to your employees' development needs
  • Increase your flexibility and adaptability to lead a diverse workforce
  • Develop a climate that fosters motivation and camaraderie
  • Provide clear vision and direction for your employees
  • Equip your team with the resources they need to be effective
  • Confidently help employees solve problems and overcome barriers

Who should attend?

The AMA Management Skills for New Managers training is a great resource for both first-time managers and seasoned professionals who want to sharpen their skills . This course helps you to build and maintain the solid foundation of skills and behaviors you'll need to be an outstanding manager.

Training content

Defining Your Role as a Manager

  • Identify Qualities Required for Effective Management
  • Define Management
  • Describe How Managers Provide Value
  • Identify the Roles and Responsibilities Managers Perform
  • Describe the Contextual Issues and Challenges Managers Face

Continuous Performance Management

  • Define the Goal of Performance Management
  • Describe a Process for Effective Performance Management
  • Identify the Challenges to Performance Management
  • Demonstrate the Skills of Performance Management

SLII® - Concepts

  • Practice Having Effective and More Frequent Conversations with Your Direct Reports
  • Increase Your Flexibility and Adaptability to Lead a Diverse Workforce
  • Use a Variety of Leadership Styles to Accelerate Team Members’ Completion of Their Goals/Tasks

Coaching for Performance

  • Define Coaching
  • Identify the Importance of Coaching
  • Identify the Requirements for Effective Coaching
  • Identify the Micro-skills of Effective Coaching
  • Use a Process for Coaching Behavioral Challenges
  • Use the AMA GUIDE to Plan and Manage a Coaching Discussion
  • Identify the Difference Between Coaching and Discipline

Building a Motivational Climate

  • Identify the Manager’s Role in Employee Motivation
  • Define Motivation
  • Identify the Importance of a Motivational Climate
  • Recognize Important Elements of the Motivational Process
  • Identify Managerial Practices for Building a Motivational Climate

Delegating for Growth and Development

  • Identify the Types of Delegation That Managers Can Engage In
  • Identify the Importance of, and the Barriers to, Effective Delegation
  • Assess Your Current Delegation Practices
  • Identify What Can—and Can’t—Be Participantsd
  • Describe the Phases of Effective Delegation
  • Use a Process for Conducting a Delegation Discussion


Course price for:

  • Non Members: $2645
  • AMA Members: $2395

Certification / Credits

CEU: 1.2, PDU: 12, CPE: 14

About AMA

American Management Association Company Info

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

Read more and show all training delivered by this supplier

Contact info

AMA - American Management Association


Average rating 4.8

Based on 1627 reviews.

Sue Z.
I very much enjoyed the class. A lot of information in a short amount of time. Will spend time reviewing all the information.
Lily M.
Susan Nolan is an amazing educator.
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