Powerful Communication Techniques

AMA - American Management Association
Training overview
Professional Course
0 days
From 279 USD
Start dates
Online
279 USD
8/26/2020

Online
279 USD
9/24/2020

Online
279 USD
10/22/2020

Online
279 USD
11/19/2020
AMA - American Management Association

Course description

Your ability to communicate can make or break your career. Here is your chance to increase your effectiveness and find your best voice—even when you're under pressure.

Learn how to engage in clear, two-way communication to convey information...ideas...and feelings. Discover how to choose and use the most appropriate words and tone for every business interaction. Acquire the tools to craft each message with the audience in mind. Adopt the right mindset for success. And take specific action steps to enable others to receive your messages positively.

NOTE: A headset with microphone is required to attend and participate in this program. For more information, view the FAQ page.

How you will benefit:

Training content

This training course will cover:

  • Understanding the complex interplay between speaker, audience, relationship, and context in the communication process
  • Determining root causes of miscommunications - and ways to neutralize them in the future
  • Identifying and removing roadblocks to effective communication
  • Tactics for beginning afresh after a communication misfire
  • Knowing your personal communication style – and nuancing it successfully for others
  • Explore the power of nonverbal cues as a crucial part of communication
  • Mastering the 3 V’s of nonverbal communication: Visual, Verbal and Vocal
    Recognizing how differences in culture, gender, age and other factors contribute to communication
  • Avoiding loaded words and “hot-button” language
  • Exploring the Know-Feel-Do Model of communicating: crafting more effective messages by imagining how the recipient will take what you say

Costs

The course is priced as follows: $279 - Non-members
$249 - AMA members
$236 - GSA price

About AMA

2019 leadership

About American Management Association International

For over 90 years, American Management Association International (AMA) has been a world leader in professional development. AMA supports the goals of individuals, organizations, and government agencies with a complete range of corporate talent transformation solutions, including public open-enrollment seminars...


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Contact info

AMA - American Management Association



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