Listening and Feedback

APLS Group
Training overview
1/2 or 1 Days
English
Next start date: Inquire for more information - United States of America
On-site / Company-specific

Course description

Listening and Feedback

Effective listening is a two-way street. It is the ability to actively understand information provided by the speaker, and display interest in the topic discussed. All too often, we focus on improving our ability to talk, while neglecting to listen to the message being delivered. By acknowledging what the other person is saying, you are connecting and engaging with that person. This way you build a foundation of trust and respect, the basis of being effective and productive.

To motivate more effective behavior and better performance you need to provide a great deal of feedback. Research indicates that performance directly relates to the amount and kind of feedback people get. In this workshop participants will gain an understanding of how critical it is as a leader to listen and provide ongoing feedback. Through a variety of exercises and activities, participants will develop and enhance their skills in these two areas.

Training Content

Learning Objectives:

  • Learn key points for greater listening and feedback skills
  • Discuss ways to increase your effectiveness through an assessment tool and experiential learning
  • Create an action plan for immediate implementation

About supplier

APLS Group

APLS Group

People are your most valuable asset. The performance of your employees and their ability to communicate and cooperate toward shared goals is the most essential ingredient for success in any industry. Investing in these skills yields returns many times over....


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Reviews

Average rating 5

Based on 6 reviews

Anonymous
(5)
Enjoyed the opportunity to experience some of the exercises to better understand how they can be used
Anonymous
(5)
Interactive aspect of the class helped
Anonymous
(5)
Great advice on how to increase listening skills and how to interact better with coworkers without appearing angry and judgemental
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