Exceptional Management Skills

Baker Communications, Inc.
Training overview
Professional Course
Self-paced Online, Webinar, On-site
Start dates
Start anytime

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Course description

Exceptional Management Skills

Managers’ success is measured by the motivation, focus, skills and success of their entire team. This presents a challenge with a wild card in the equation that many new managers have never before had to deal with: the people factor. Managers must inspire and equip diverse groups of people with differing needs, skills, opinions and experience levels to go out and do what the manager used to do on his own.

The Exceptional Management Skills workshop will enable supervisors and managers to practice and develop techniques for communication, conflict management, motivation, delegation, and evaluation. These five basic concepts are the foundation of management, and their proper execution is based on knowing and understanding the employees working on the team. By identifying the behavioral styles of their employees, managers can more effectively communicate with, motivate, delegate, manage and evaluate their teams. Includes 6 e-learning videos.

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Course delivery details

  • Public Workshops
  • Private Workshops
  • Virtual Coaching
  • Self-paced Online

Certification / Credits

Course Outcomes

  • Better understand, communicate with, and motivate team members by assessing their individual behavioral styles.
  • Practice effective communication skills for training, managing, and coaching employees.
  • Discover the true benefits of delegating, and how to do it effectively Set S.M.A.R.T. goals proven to enhance employee performance.
  • Find out how to implement an effective evaluation process that improves employee performance and keeps the lines of communication open.
  • Learn to address conflict in the workplace and implement effective solutions.

About BCI

Baker Communications

As one of America's most established corporate training companies, Baker Communications has helped over 1.5 million professionals reach maximum performance since 1979. Globally recognized companies and government agencies, including Amazon, SAP and Ingersoll Rand depend on BCI to equip their...

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Contact info

Baker Communications, Inc.

10333 Richmond Avenue, Suite 400
77042 Houston Texas

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Average rating 4.9

Based on 38 reviews.

A good course. All managers should have this information.
MIllers Corp.
A great summary of skills important in any environment.
A great way to get input on how to relate to others and be a more effective leader.

Top 10 Awards

Top 10 Winner - 2022

We're delighted Exceptional Management Skills is a winner of our Top 10 Courses 2022 in Top 10 Most Popular HR Courses.

Each year, we select the top 10 most popular courses on our site in some of the most popular categories to make it easier for our users to find the right course for them - so you can book with confidence.

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