Consulting on the Inside: Walking the Line; Building Your Practice

Barnes & Conti Associates, Inc.
Training overview
1 day
Corporate / Group Training
Next start date: Inquire for information - Online
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Course description

Barnes & Conti Associates Present: A 1-Day Workshop for Internal Consultants

Internal consultants are specialists who use their interpersonal skills, expertise, and influence to make changes requested by their client without having the formal authority to implement these recommendations. They must walk a fine line between being a company insider with the associated knowledge of the culture there and as an outsider who has an objective view of the company and a broad range of knowledge. The key for internal consultants is to be clear about their role. They need to be internally confident about that role and be able to show that confidence to those they are consulting for.

Barnes & Conti Associates have created this workshop based on on the book, Consulting on the Inside: A Practical Guide for Internal Consultants, Second Edition, by Beverly Scott and B. Kim Barnes (ASTD Press, 2011). Internal consultants who take part in this workshop will gain valuable knowledge and insight about their role itself, the consulting process, and communication skills and other tools that will enable them to create a successful practice.

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Who should attend?

This course is suitable for anyone with an internal consulting role and/or responsibilities in fields such as:

  • Human Resources
  • Finance
  • Strategy
  • Change Management
  • Internal Auditing
  • Information Technology
  • Organization Development
  • Training and Development.

Training content

Introduction, Overview, Definitions:

  • Establish a climate for learning; clarify expectations
  • Establish a common set of definitions and identify challenges

Opening Exercise:

  • Real world baseline consulting experience

The Phases of Consulting:

  • Review and brief discussion of each phase
  • Apply phases to listed challenges

Contact Phase:

  • Observation and practice of Contact Phase
  • Overview of Exercising Influence receptive tactics; focus on inquiring and listening
  • Structured skill practice, feedback, and review

Agreement Phase:

  • Demonstration and discussion of key elements of Constructive Negotiation
  • Overview of Exercising Influence expressive tactics; focus on expressing needs and offering incentives
  • Skill practice, feedback, and review

Information and Assessment Phase:

  • Demonstration and discussion of methodologies for gathering information
  • Designing your assessment methodology

Feedback Phase:

  • Review of expressive and receptive influence tactics
  • Skill practice, feedback, and review

Your Role and Consulting Practice:

  • Review competency assessment and discuss next steps to design your role and build skills
  • Discuss self-management: The five challenges

Commitments and Closing


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Certification / Credits

You will learn how to identify consulting roles that best fit you and your organization, apply the Consulting Process Model to your current consulting initiatives, explore key behavioral skills that contribute to success, assess your level of consulting mastery, and establish clear development goals.

About Barnes & Conti

Bring Over 30 Years of Expertise to Your Organization with Barnes & Conti Associates

Barnes & Conti  Associates believe that a great idea can change the world. That’s why they have spent over 30 years training people in how to have their ideas heard and implemented. They are an organization that excels in leadership...

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Barnes & Conti Associates, Inc.

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