Bonfire Training

Bonfire Training coaches corporate leaders, reenergizes management teams, and empowers company frontline staff to be the best communicators in their business. We have a long history of training high profile organizations; and it’s our firm belief that effective communication is critical to the success of any company, in any industry.

Diverse Clients. Consistently Great Results.

Every Bonfire client wishes to strengthen two key relationships: with customers, and with internal people. Bonfire is dedicated to helping you foster and strengthen both with our unique training approach tailored expressly to your organization.

Our Values

  • Be Easy to Work With
  • Operate with Honesty and Integrity
  • Communicate with Mutual Respect
  • Be Accountable—Do What You Say You’re Going To Do
  • Consider Team Before Self
  • Create Positive Energy
  • Embrace Collaboration, Learning, and Idea-Sharing
  • Practice What We Teach
  • Infuse Fun and Passion into What We Do
  • Cultivate Growth through Creativity and Innovation

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Why choose Bonfire Training?

Specialized training for customer service and leadership

30+ years of experience in B2B training

Trusted by 150+ clients in a variety of industries


Bonfire tailors training to your organization’s unique needs, promotes a healthy culture, and aligns your leaders and team members to spark meaningful change.

Our training services include: 

  • In-Person Training - We offer fully customized, on-site training programs that address the needs and specific concerns your team brings to the table.
  • Online Training - Our online training is perfect if your day-to-day is too crowded to take an entire day off for training or just need a refresher for new hires.
  • Instructional Design - Bonfire can help you harness the power of instructional design to get the more out your people, your process, and your training ROI.
  • Live Remote Training - We believe companies and people should experience and love learning through technology - get great live training wherever you are.


Professional Course
Customer Service Length Price Location Reviews
Customer Service Essentials eLearning Online
5.0 (3)
Corporate / Group Training
Business and Management
Change Management
Change Management 1 day Multiple (2)
Organizational Development
Generations in the Workplace 1 day Multiple (2)
5.0 (1)
Team Building
5 Dysfunctions of a Team 1 day Multiple (2)
5.0 (15)
Communication Skills
DISC Behavioral Styles 1 day Multiple (2)
5.0 (4)
Presentation Skills
Presentation Skills 1 day Multiple (2)
5.0 (3)
Customer Service
Compassion Fatigue- Empathy Matters Multiple (2)
5.0 (4)
Customer Service Advantage 1 day Multiple (2)
5.0 (14)
Customer Service Essentials 1 day Multiple (2)
5.0 (33)
Customer Service Essentials Train-the-Trainer 1 day Multiple (2)
5.0 (8)
Field Customer Service Essentials 1 day Multiple (2)
5.0 (5)
Human Resources
Conflict Management
Conflict Management 1 day Multiple (2)
5.0 (7)
Building Trust 1 day Multiple (2)
5.0 (9)
First-time Manager 1 day Multiple (2)
5.0 (2)
Self Leadership 1 day Multiple (2)
5.0 (11)
Situational Leadership Concepts II 1 day Multiple (2)
5.0 (11)
Emotional Intelligence
Emotional Intelligence Multiple (2)
5.0 (3)
Leadership Fundamentals
Leadership Development Essentials 1 day Multiple (2)
5.0 (3)
Personal Development
Time Management
Time Management 1 day Multiple (2)
5.0 (1)
  • = Beginner level
  • = Intermediate level

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Industries Served

Consumer Goods

Chemical & Natural Resources



Finance & Real Estate

Healthcare & Pharmaceuticals

Retail & Consumer Services

Technology & Software

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Awards and Accreditation

WBE Certification

Certified Women's Business Enterprise

DBE Certification

Certified Disadvantage Business Enterprise

ACDBE Certification

Certified Airport Concession Disadvantage Business Enterprise



Bonfire Training

11350 North Meridian St., Suite 100
46032 Carmel IN

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Average rating 5

Based on 150 reviews.

Citizens Energy Group
Bonfire training is an integral part of customer service training for our CSRs. They crave and need the tools that Bonfire provides them. What's more, our customers expect and deserve the superior level of service that Bonfire provides to our internal and external customers. We look forward to Bonfire training for each new hire class. Your team ...
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Heat Exchanger Fabrication Company
I love Stacy! She’s always keeping things interesting and fun! Always keeping us engaged. Forced us to come out of our comfort zone. Great info! Very good advice!
North Dakota Workforce Safety & Insurance
The training was great (as always)! Employee feedback has been excellent.

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