Course participant reviews for Field Customer Service Essentials

Average rating 5

Based on 5 reviews

Participant
(5)
I thought you kept the group engaged and moving forward. The topics covered can be utilized by everyone in the group.
Participant
(5)
I have taken a great deal away from this program
Participant
(5)
Very engaging, real examples, good alternatives to negative behaviors, instructor was a great speaker. I think most engineers would benefit from this … I like all the group work and the changing group. I also like how interactive it was.
Participant
(5)
Relatable. Appreciated the time Kelli took to learn about each specific role. Very beneficial to have examples and exercises directly related to the individual’s actual position.
Participant
(5)
Very informative and high energy presentation. Practical examples “role played” throughout that will apply to my job today.
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