Course participant reviews for Bonfire Training

Average rating 5

Based on 82 reviews

An Indiana Government Agency
(5)
Encouraging, full of information. I call this a meat and potatoes training - a lot of take away - stays with you - ripple effects.
Participant
(5)
Tia was very energetic. Knows how to redirect and refocus on own thinking. Help with tools for job and family and life. She went beyond the job.
Participant
(5)
It shows a different way of handling myself and the customer.
Participant
(5)
Tia was absolutely amazing, her knowledge about the training was on point and she really helped me understand more about controlling self and having a better mindset.
Participant
(5)
The information given was very helpful. It allowed me to look at every interaction that I will partake with a better perspective. Not only on a business level but also in everyday living.
Participant
(5)
I thought you kept the group engaged and moving forward. The topics covered can be utilized by everyone in the group.
Participant
(5)
I have taken a great deal away from this program
Participant
(5)
Very engaging, real examples, good alternatives to negative behaviors, instructor was a great speaker. I think most engineers would benefit from this … I like all the group work and the changing group. I also like how interactive it was.
Participant
(5)
Relatable. Appreciated the time Kelli took to learn about each specific role. Very beneficial to have examples and exercises directly related to the individual’s actual position.
Participant
(5)
Very informative and high energy presentation. Practical examples “role played” throughout that will apply to my job today.
Anonymous
(5)
Bonfire Customer Service training was the professional development workshop our Patient Advocate team needed and deserved from a rapid growing tech. company such as iRhythm Technologies.
Anonymous
(5)
Great first step of creating a better culture
Anonymous
(5)
Great, including intra department leaders. Reinforced the importance of us collectively being a team.
Anonymous
(5)
I always learning something new - thank you!
Anonymous
(5)
I think the way you present a large amount of information is always fun, but real and tangible.
Anonymous
(5)
Enjoyed the building trust aspect. Good messaging and handouts.
Anonymous
(5)
Desirae is wonderful and the way she teaches you would think she worked in our office.
Anonymous
(5)
Helpful information for dealing with customers in real life.
Anonymous
(5)
Desirae used examples that we actually use every day.
Anonymous
(5)
Good useful persuasion and negotiation skills that can be very helpful in most situations.
Anonymous
(5)
Informative and useful information that we can actually use to improve ourselves and the company.
Anonymous
(5)
Made good points on notes, tone of voice, staying calm, being empathetic and how to de-personalize.
Anonymous
(5)
Trainer really wants to help us work through each case in the best and most positive manner.
Anonymous
(5)
Both the material, but more importantly, the facilitator, Lisa, was outstanding. She is extremely professional, and takes the time to understand our specific business situations and utilize "real life" situations in the training.
Anonymous
(5)
Highly engaging and very motivational. Lisa was great! She really showcased all the skills and attributes of an amazing trainer.
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