Course participant reviews for Bonfire Training

Average rating 5

Based on 150 reviews.

Anonymous
I always learning something new - thank you!
Anonymous
I think the way you present a large amount of information is always fun, but real and tangible.
Anonymous
Enjoyed the building trust aspect. Good messaging and handouts.
Anonymous
Desirae is wonderful and the way she teaches you would think she worked in our office.
Anonymous
Helpful information for dealing with customers in real life.
Anonymous
Desirae used examples that we actually use every day.
Anonymous
Good useful persuasion and negotiation skills that can be very helpful in most situations.
Anonymous
Informative and useful information that we can actually use to improve ourselves and the company.
Anonymous
Made good points on notes, tone of voice, staying calm, being empathetic and how to de-personalize.
Anonymous
Trainer really wants to help us work through each case in the best and most positive manner.
Anonymous
Both the material, but more importantly, the facilitator, Lisa, was outstanding. She is extremely professional, and takes the time to understand our specific business situations and utilize "real life" situations in the training.
Anonymous
Highly engaging and very motivational. Lisa was great! She really showcased all the skills and attributes of an amazing trainer.
Anonymous
The material was very good, however, more importantly the trainer (Lisa) did a great deal of listening pre-training to make this meaningful for the group by using "real" agency situations.
Anonymous
Lisa is an excellent facilitator. She knows her stuff and she is great at keeping your attention. I also like that she meets with you beforehand and incorporates topics from your meeting into her presentation.
Anonymous
Changed my perception of my attitude. Really brought to light what thinking positive and getting rid of assumed constraints can do.
Anonymous
Very practical and easy to follow
Anonymous
Very clear what they ask of you. Good learning experience.
Anonymous
Anonymous
Useful tools I can use daily and leave customer with a positive experience.
Anonymous
Instructor was very engaging, made good, clear points. Pace was just right.
Anonymous
Desirae knows her stuff! She developed relationships with everyone in the class, which made the training more personal.
Anonymous
Instructor is well-versed, provides good examples, interjects humor and teaches at the appropriate level. She has a great delivery and vast knowledge.
Anonymous
She gave us great examples of situations we have been using with customers and allowed us to find alternative solutions to better help with communications with our customers.
Anonymous
Highly interactive and informative with useful tips and suggestions to more effectively assist customers and reduce our stress.
Anonymous
This information was very relevant to what we do every day! These are all takeaways that we can immediately use.
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