Training overview
Professional Course
Self-paced Online
5 hours

Start dates
Start anytime
Chart Learning Solutions

Course description


In sales looking for qualified buyers is like panning for gold, looking for “not dirt” and quickly disqualifying non-buyers. As you look for clients think of what needs to change to get the results you want. You will need a "prospecting mindset." We will help you to discover what attitudes need to change in order to improve your prospecting mindset. What behaviors and approached do you need to change. We will show you how to be strategic, anticipate and plan for objections as early as your opening benefit offer. Without a preplanned response to a prospect’s reaction, your conversation could be over before it’s begun. We have five Prospecting courses available in this series that focus on psychology of prospecting, prospecting campaigns, telephone/voice mail return, warm call referral prospecting, dealing with indifference. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity forms will allow the participant to apply the learnings in their own scenario and environment. This selection of courses is intended for sales executives, sales managers, sales reps, and customer facing people who want to improve their leadership abilities. This course can be delivered in two formats. Regardless of learning method, participants will be fully supported in their journey by Chart Learning Solutions’ network of partners.


This option includes unlimited access to slide presentations, video lectures, interactive quizzes, and practical exercises. Participants in this course will also become part of a supportive student network.


The blended course options offers a mix of instructor-led and online training. This option is great for those who wish to combine online learning with more traditional classroom instruction.

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Who should attend?

Ideal For

You either work as a Sales Representative or Sales Manager and want to secure your results or you are new in your job role.

Training content

We have five Prospecting courses available in this series that focus on:

  1. Psychology of prospecting
    • Prospecting is the search for something of value and persistence is a vital component in prospecting. We will guide you through various techniques to overcome your prospecting fears. Discover the four principles of prospecting psychology so that people will let you into their world and how POWER prospecting engages the right frame of mind. Understand the most vital tool to engage the interest of others in your offerings.
  2. Prospecting campaigns
    • Strategic prospecting is a planned, organized step-by-step approach for finding potential customers. We will show you how to Keep an “it depends” attitude and shift gears if a strategy isn’t working. Understand all the considerations when creating your ideal customer profile and how to create a win-win working relationship.
  3. Telephone/voice mail return
    • How do you make introductory calls fun and not make cold calls? We will show you how to have powerful openers by using a strong opening benefit offer. Discover how you can get voice messages returned by leaving a warmly confusing voice mail message. Befriend the gatekeeper as they will be an invaluable resource of information.
  4. Warm call referral prospecting
    • Warm calls are contacts made to a prospect with whom you have a relationship connection either through your own networking or a third party. Understand the referral truths and why it is important for you. Discover how to apply a warm call prospecting strategy to sell more in less time and why the key to this is consistency.
  5. Dealing with indifference
    • A prospect’s reaction to your opening benefit offer depends on their perception of their immediate situation. Identify the reaction mode of the prospect and how you should respond. When dealing with indifference, how do you choose the strategy that you feel is most appropriate for the type of resistance you receive?


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Certification / Credits

Certification in Prospecting

About Chart Learning Solutions

Chart Learning Solutions

Chart Learning Solutions have created their wide range of training options in order to assist organizations in the development of high-performing managers, leaders, customer service providers, and sales executives. They have created an online learning methodology that increases performance and...

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Contact info

Chart Learning Solutions

1120 Centre Pointe Drive, Suite 800
St. Paul MN 55120

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Average rating 5

Based on 1 reviews.

Charmaine V

Great support from the team and enjoyed this course

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