Introduction to the Workshop: Introduction of the participants and instructor(s).  Introduction to the workshop:  concepts, methods, exercises, outcomes, and expectations.

Incident Investigation Key Concepts:  Review of key concepts including when and why investigations are done, standards for investigations, the need for preplanning, etc.

Starting the Investigation:  Discussion on implementing preplan actions; scoping the investigation; developing an investigation charter; selecting team members; developing a schedule; preserving information; and seeking cooperation and support. 

Information Gathering:  Discussion on deciding what information to gather; information gathering methods (i.e., document review, observations, investigative interviewing, collecting physical evidence, photography/videography).

Determining Analytical Methods for the Investigation:  Discussion on considering significance, complexity, schedule, etc. when selecting analytical methods for the investigation.  Example methods include Event and Causal Factor, Change Analysis, Hazard-Barrier-Target Analysis, Fault Tree Analysis, Why Staircase, Management Oversight and Risk Tree (MORT), etc.

Managing the Investigation Process:  Discussion on maintaining the “big picture”, delegating, staying on schedule, managing common points of conflict, controlling information, etc. 

Managing Oral and Written Reports:  Discussion on ensuring objectivity, organization of the report, use of facts to develop conclusions and recommendations, answering questions, managing objections, etc.

Workshop Activities:

• Develop a charter and team staffing based on the case study scenario.
• Describe team assignments and the daily team schedule.
• Develop a list of immediate investigatory actions for the case study scenario.
• Describe evidence collection and preservation methods based on the case study.
• Identify individuals for which written statements need to be obtained and interviews need to be conducted.
• Case Study Review.