Addressing Poor Performance (Online)

Corporate College
Training overview
Professional Course
2 hours

Course description

Addressing Poor Performance (Online)

Many leaders struggle with employees who exhibit poor performance or work habits despite repeated coaching. This online, self-paced course builds leaders’ skill and confidence in handling chronic performance problems. (30 days to complete course)

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COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

Pre-requisite: Communicating for Leadership Success

Training content

Upon completion, participants will be able to:

  • Learn how to focus on operational and behavioral issues and how to overcome defensive reactions, such as deflecting, blaming and redirecting.
  • Learn how to gather and use data to provide effective feedback and how to balance seeking and telling to gain commitment for improvement.
  • Practice conducting performance improvement discussions.


The cost of this training course includes all course materials.

Certification / Credits

Upon completion, participants will receive a Certificate of Completion with CEUs.

About Cuyahoga Community College

Corporate College, a Division of Cuyahoga Community College

Founded in 2003, Corporate College offers Northeast Ohio businesses and individuals professional training and development, along with state-of-the-art meeting and conference space at Corporate College East in Warrensville Heights and Corporate College West in Westlake. Whether you are engaged with...

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Corporate College

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