Comprehensive Patient Access Specialist

Corporate College
Training overview
162 hours
Classroom / Public

Course description

Comprehensive Patient Access Specialist

The Patient Access Specialist is often the first person a patient sees when they arrive at a hospital, doctor’s office or any medical admitting department. They are an advocate for both the patient and the health care facility. As the “face” of the healthcare organization, Patient Access Specialists have an effect on both the revenue cycle and the patient experience. They often provide exceptional customer service to patients, their family members and the clinical teams they support.

Patient Access Specialists are employed in: Hospitals, Nursing Homes, HMOs/PPOs, Freestanding Surgery Centers, Call Centers, Ambulatory Care Centers, Physician Offices, Clinics and Home Health Agencies. A Patient Access Specialist role can fall under many different titles such as Registration Representative, Access Representative, Registration Technician, Insurance Verifier, Pre-registration Specialist and Financial Counselor, to name a few.

Becoming a Patient Access Specialist is a great way to launch your career in the healthcare industry. As a highly skilled and knowledgeable professional, you will find it to be both rewarding and fulfilling. There is a positive employment outlook for Patient Access Specialists. According to PayScale (, the average hourly rate is $14.33 with an average salary of $37,618.

This comprehensive program prepares the student for the Certified Healthcare Access Associate (CHAA) exam offered by the National Association of Healthcare Access Management. NAHAM promotes the highest standards of patient access services through its national certification. A non-paid optional externship opportunity is available through the department upon successful passing of the CHAA exam and is contingent upon employer availability and needs.

About supplier

Corporate College

Corporate College, a Division of Cuyahoga Community College

Founded in 2003, Corporate College offers Northeast Ohio businesses and individuals professional training and development, along with state-of-the-art meeting and conference space at Corporate College East in Warrensville Heights and Corporate College West in Westlake. Whether you are engaged with...

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