Frontline Leadership: The Leadership Journey

Corporate College
Training overview
2 hours
From 169 USD
Next start date: 6/30/2020 - Online
Professional course

Course description

Frontline Leadership: The Leadership Journey

Employees who exceed expectations in their daily work are often promoted into leadership roles. The transition from support staff to leader is often a challenging one. Though technical and functional expertise are essential, they doesn’t necessarily equate to being a good leader. Without the skills needed to communicate effectively, engage and lead others, the transition can be difficult or unsuccessful.

*Corporate College is located near Cleveland in Ohio.

This course can also be offered virtually. Please contact Corporate College to learn more.

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COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

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Training Content

Upon completion, participants will understand their role as a frontline leader and the necessity of supporting their employees in order to:

  • Maximize their strengths.
  • Communicate effectively.
  • Provide excellent customer service.
  • Effectively handle change.
  • Successfully resolve conflict.
  • Prioritize their time for desired results.
  • Deal with difficult people.

About Cuyahoga Community College

Corporate College

Corporate College, a Division of Cuyahoga Community College

Founded in 2003, Corporate College offers Northeast Ohio businesses and individuals professional training and development, along with state-of-the-art meeting and conference space at Corporate College East in Warrensville Heights and Corporate College West in Westlake. Whether you are engaged with...

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Corporate College

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