Frontline Manager Certificate Program

Corporate College
Training overview
36 hours
Classroom / Public
Next start date: 3/23/2020 - Westlake
From 1,620 USD
Start dates
1,620 USD
Warrensville Heights
1,620 USD

Course description

Frontline Manager Certificate Program

Frontline managers and supervisors play a vital role business, supervising the employees who deliver the products and services your valued customers desire.

Investing in talent development, at this critical point, leads to improved supervisor effectiveness and engagement, increasing the likelihood of employee productivity, retention and engagement. A well-developed frontline workforce also provides a greater pool of candidates to fuel your talent pipeline as well as improved customer satisfaction and return business.

Corporate College offers the Frontline Manager Certificate Program to equip upcoming, new, and seasoned supervisors with the tools they need to succeed in their leadership roles. Facilitated by Corporate College leadership experts, participants will grow their abilities and earn their Frontline Manager Certificate upon the completion of ten half-day sessions.

*Corporate College is located near Cleveland in Ohio.

Training Content

Download the Frontline Manager Certificate Program Sheet.

  • Lead with professionalism and integrity — they “walk the talk”
  • Effectively organize and plan work and resources
  • Tackle problems with confidence and handle the unexpected
  • Take responsibility for their decisions
  • Demonstrate business knowledge and skills, and make sound judgments
  • Are team-oriented and inclusive, coaching to support and develop
  • Inspire others to go the extra mile
  • Set clear expectations, communicate effectively and push for results
  • Confront and resolve conflict

About supplier

Corporate College

Corporate College, a Division of Cuyahoga Community College

Founded in 2003, Corporate College offers Northeast Ohio businesses and individuals professional training and development, along with state-of-the-art meeting and conference space at Corporate College East in Warrensville Heights and Corporate College West in Westlake. Whether you are engaged with...

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Corporate College

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