Professional Business Writing

Corporate College
Training overview
1 day
Professional course

Course description

Quality and Continuous Improvement Introduction

This course introduces participants to the principles of Continuous Improvement, Lean Six Sigma and Quality — all of which are key tools in the mitigation of process-related issues. Participants will learn about the 7 Wastes and other basic quality methods, the benefits that continuous improvement can bring to their organization, and how to leverage a team approach to solving work problems. An interactive, activity-based learning environment allows participants to practice using the key tools and teaching points covered in this course.

*Corporate College is located near Cleveland in Ohio.

This course can also be offered virtually. Please contact Corporate College to learn more.

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Training Content

Upon completion, participants will be able to:

  • Define good writing
  • Explain why good writing is important to one's career success
  • Describe the components of reader-centered writing
  • Explain the visual components that enhance an email message and make for easy reading
  • Create an email subject line that accurately describes the purpose and content of the message
  • List and describe the main parts of speech (noun, verb, adjective, adverb)
  • Explain the difference between a sentence fragment and a complete sentence
  • Identify common grammar guidelines that should always be used when writing
  • work-related emails, reports or other documents
  • State the most common mistakes made in business writing
  • Write without making the most common mistakes
  • Identify situations in which email or written communication is inappropriate and
  • identify appropriate alternatives (e.g., in-person, conference call, meeting)
  • Write a clear, concise email to a coworker or manager
  • Create and use an editing/proofreading checklist

About Cuyahoga Community College

Corporate College

Corporate College, a Division of Cuyahoga Community College

Founded in 2003, Corporate College offers Northeast Ohio businesses and individuals professional training and development, along with state-of-the-art meeting and conference space at Corporate College East in Warrensville Heights and Corporate College West in Westlake. Whether you are engaged with...


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Contact info

Corporate College

4400 Richmond Road
44128 Warrensville Heights Ohio

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www.tri-c.edu

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