Supplier Quality Professional (CSQP) Refresher

Corporate College
Training overview
Professional Course
24 hours

Course description

Supplier Quality Professional (CSQP) Refresher

Certified supplier quality professionals work with an organization's supply chain and suppliers to continuously improve performance of key system components (increase life cycle, reduce scrap, improve repair processes) by implementing process controls and developing quality assurance plans. Certified supplier quality professionals also track data, identify improvement projects, and manage cross-functional implementation to improve performance of key components and suppliers.

This course can also be offered virtually. Please contact Corporate College to learn more.

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COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Training content

Course Topics Include:

  • Supplier strategy
  • Risk management
  • Supplier selection and part qualification
  • Supplier performance monitoring and improvement
  • Supplier quality management
  • Relationship management
  • Business governance, ethics and compliance


The cost of this training course includes all course materials and a subject matter expert instructor.

Certification / Credits

Upon completion, participants will receive a Certificate of Completion with CEUs.

Learner Outcomes

Upon completion, participants will be able to:

  • Have a fundamental understanding of supply chain vision/mission, supplier life cycle management, review supplier agreements or contracts and communicate the deployment of strategy expectations.
  • Identify and evaluate risk management strategy, and initiate prevention strategy techniques. Be able to identify risks in terms of on-time delivery and quality, and mitigate those risks.
  • Identify and analyze supplier quality tools and develop verification/validation, as well as verify the effectiveness of mitigation.
  • Identify and apply supplier selection comparison and evaluation, and assess design and requirements for product/service qualification.
  • Interpret technical specifications, supplier capabilities, collaborate with suppliers, develop process and service qualification planning, understand part approval qualification process and collaborate on validation requirements.
  • Understand supplier performance metrics based on acceptable criteria for product/service.
  • Assess nonconforming products, processes or services, evaluate root cause analysis, and collaborate with suppliers to implement and maintain corrective/preventive actions for continuous improvement.
  • Describe and apply supplier audit reporting, communication, development, remediation, project management basics, team processes, compliance with requirements and supplier categorization.
  • Facilitate supplier onboarding, communication and collaboration through effective coaching and influencing using quality tools.
  • Understand and apply ASQ Code of Ethics, integrity and compliance with policies.

About Cuyahoga Community College

Corporate College, a Division of Cuyahoga Community College

Founded in 2003, Corporate College offers Northeast Ohio businesses and individuals professional training and development, along with state-of-the-art meeting and conference space at Corporate College East in Warrensville Heights and Corporate College West in Westlake. Whether you are engaged with...

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Contact info

Corporate College

4400 Richmond Road
44128 Warrensville Heights Ohio

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