Understanding Unconscious Bias

Corporate College
Training overview
Professional Course
8 hours
From 199 USD
Start dates
Online
199 USD
9/29/2020

Online
199 USD
3/22/2021

Warrensville Heights
199 USD
9/29/2020

Warrensville Heights
199 USD
3/22/2021

Course description

Understanding Unconscious Bias

Participants will explore the phenomenon of unconscious bias, and how they can minimize its effects in the workplace and in customer/client relations. Each participant will learn how their unique identities shape their experiences and impact their day-to-day interactions with others. Participants will also learn strategies for minimizing the effects of unconscious bias, which take the form of verbal, nonverbal and environmental micro-messages.

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COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Training content

Upon completion of this course, participants will be able to:

  • Learn what unconscious bias is, how it occurs and how it can affect work practices.
  • Discover ways to detect hidden bias.
  • Recognize the benefits of diversity as well as its role in conflict.
  • Identify instances of devaluing others through small, subconscious behaviors and micro-inequities.
  • Learn how to leverage communication and empathy to help prevent conflict from occurring.
  • Lead by example, becoming a part of the solution.

Costs

The cost of this training course includes all course materials and a subject matter expert instructor.

Certification / Credits

Upon completion, participants will receive a Certificate of Completion with CEUs.

About Cuyahoga Community College

Corporate College

Corporate College, a Division of Cuyahoga Community College

Founded in 2003, Corporate College offers Northeast Ohio businesses and individuals professional training and development, along with state-of-the-art meeting and conference space at Corporate College East in Warrensville Heights and Corporate College West in Westlake. Whether you are engaged with...


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Contact info

Corporate College

4400 Richmond Road
44128 Warrensville Heights Ohio

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www.tri-c.edu

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