Communication Excellence

Corporate Education Group
Training overview
Corporate / Group Training
3 hours
Start dates
Online
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United States of America
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Course description

Communication Excellence

Communication is the number-one skill needed for professional success, but it’s often the area people struggle most with. The good news is that with practice, communication skills can be honed and developed, enhancing relationships, confidence, and your standing in the workplace. The goal of this course is to jumpstart your professional success by enhancing your written and verbal communication skills.

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Who should attend?

Individuals who will benefit from this course include project managers, program managers, business relationship managers, functional managers, leaders, team members, and individual contributors who want to develop their communication skills to enhance their professional success.

Training content

Getting Started

  • Objectives and Introductions
  • Assessing Your Communication Comfort Level

Foundation Concepts

  • Elements of In-Person and Virtual Communication
  • The Goal of Communication – To Be Understood
  • Communication Filters

Everything DiSC® Review

  • DiSC Overview
  • Class Activity: Guess the DiSC Style
  • Identify Your DiSC Style
  • Tailoring Your Approach to Your Audience
  • Group Activity: Flexing Your DiSC Style

The Importance of Clarity and Conciseness

  • Why Is Clarity So Important?
  • Class Discussion: Flexing Your Communication Style
  • Email Style
  • Skills Involved in Being Clear and Concise
    • Paraphrasing, Clarifying, Synthesizing, Summarizing
  • Guidelines for Communicating “Up”
  • Group Activity: Making a Recommendation

Summary and Next Steps

Course delivery details

This course is delivered in the live virtual classroom, traditional classroom or onsite. To inquire, contact Corporate Education Group via the information request form.

Costs

Contact Corporate Education Group via the information request to inquire about course fees.

Certification / Credits

Learning objectives:

  • Articulate concrete ways to engage your communication “audience” either virtually or in person.
  • Explain the importance of tailoring your message to meet the needs of the receiver.
  • Match messages to the appropriate media using real-life scenarios.
  • Practice using key skills involved in being clear and concise.
  • Recognize key components that contribute to making a successful recommendation.

About CEG

CORPORATE EDUCATION GROUP

Corporate Education Group (CEG) delivers talent strategies and development solutions that align with targeted business goals to transform organizational performance. From assessments to advisory consulting, program design, training delivery, and measurement, we identify the right solutions to unlock business value....


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Contact info

Corporate Education Group


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www.corpedgroup.com


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