Decision Making and Problem Solving

Corporate Education Group
Training overview
1 day
On-site / Company-specific
Next start date: Inquire details for price and dates information - United States of America
Start dates
Inquire details for price and dates information  (English)
United States of America
Inquire details for price and dates information  (English)

Course description

Decision Making and Problem Solving

This one-day workshop course builds competency in decisiveness and effective problem solving. You will learn a three-step decision-making model and recognize ingredients that result in positive or negative outcomes. You also learn the six-step problem-solving wheel technique and practice applying its key concepts without using statistics.

Who should attend?

Any individual (regardless of function, role, or level) will benefit from this course.

Training Content

learning objectives: 

  • Describe effective decision-making fundamentals.
  • Use a proven problem-solving technique.
  • Understand pitfalls — resisting solutions and ineffective decisions.

Module 1: Decision Making

  • Exercise: Decisive Role Models
  • Decision Making Model
  • Exercise: Pros & Cons – Individual versus Group Decisions
  • Indecision: Identifying Major Causes and Remedies
  • Pitfalls and Best Practices

Module 2: Problem Solving

  • Problem Solving Wheel Model
  • Exercise: Define the Problem and Write a Problem Statement
  • Analyzing the Problem’s Impact Through Multiple Stakeholder Lenses
  • Potential Solutions Generation Techniques (4 Techniques)
  • Exercise: Put into Practice – Generating Potential Solutions
  • Exercise: Problem Solving Challenges
  • Solution Selection and Planning
  • Exercise Implementation Best Practices
  • Pitfalls and Best Practices


Contact Corporate Education Group for pricing details.

About CEG

Corporate Education Group


Corporate Education Group (CEG) delivers talent strategies and development solutions that align with targeted business goals to transform organizational performance. From assessments to advisory consulting, program design, training delivery, and measurement, we identify the right solutions to unlock business value....

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