How to Achieve Results Through Influencing

Corporate Education Group
Training overview
1 day
On-site / Company-specific
Next start date: Inquire details for price and dates information - United States of America
Start dates
Inquire details for price and dates information  (English)
United States of America
Inquire details for price and dates information  (English)

Course description

How to Achieve Results Through Influencing

Effective influence doesn’t just happen! How do you get people to buy into your ideas and your needs? Being able to accurately read situations, individuals and groups, and applying the appropriate type of influence behavior are the keys to becoming successful at influencing. Influence is the ability to get others to take a desired action while building and maintaining the relationship. Participants will learn influence strategy and behaviors and how to plan and prepare for them.

This intensive one-day class will familiarize participants with the tools and techniques of influencing others toward your desired outcome, including the four influence approaches and the ten influence behaviors. Discussions, exercises, and applications to real-world business scenarios give participants the opportunity to explore their strengths as an influencer and to test several effective strategies of influencing others.

Who should attend?

Individuals who will benefit from this course include:

  • Managers
  • Team leaders
  • Project managers
  • Supervisors
  • Customer service representatives
  • Salespeople
  • Individuals who need to get things done through others

Training Content

learning objectives:

  • Develop a sharpened sense of when and how to use the four general approaches and the ten specific influence behaviors.
  • Set an overall influence strategy that takes into consideration both your task objectives and your relationship objectives.
  • Determine effective use of influence behaviors based on the degree of commitment that you require from others.
  • Gain an increased awareness of how to plan effectively for important influence situations.
  • Learn techniques to help increase effectiveness in overcoming resistance and resolving conflict.

Pre-course Assignments

Participants complete a prework assessment to identify their preferred influence behaviors and areas for improvement.

Module 1: Successful Influencers

  • Influence Introduction and Overview
  • Overview of Successful Influencers
  • 5 Approaches to Influence

Module 2: Influence Model

  • Questioning and Listening Skills
  • 10 Influence Behaviors
  • Self-Survey
  • IDEAL® Questioning
  • Exercise: Skill Practice Role Plays and Planning Form

Module 3: Influencing Upward with Teams

  • Using the Influence Model with Teams
  • Guidelines for Influencing Upward
  • Adjust Your Plan and Strategy
  • Persuading
  • Negotiating/Bartering
  • Collaborative Communication

Module 4: Influence Strategy and Planning

  • Planning Process Overview
  • Influence Planning Form
  • Role Play Exercise: The Project


Contact Corporate Education Group for pricing details.

About CEG

Corporate Education Group


Corporate Education Group (CEG) delivers talent strategies and development solutions that align with targeted business goals to transform organizational performance. From assessments to advisory consulting, program design, training delivery, and measurement, we identify the right solutions to unlock business value....

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