Managing Virtual Teams

Corporate Education Group
Training overview
Corporate / Group Training
2 days
Start dates
Online
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United States of America
Contact the provider for more information

Course description

Managing Virtual Teams

Virtual workers are typically independent, task-oriented individuals who are driven by the completion of tasks. Molding together independent workers to form an interdependent team in a virtual environment presents unique risks and leadership challenges. This two-day (four-session) course will provide participants with the concepts, tools, techniques and best practices of virtual team development to mitigate the risks and overcome challenges. Utilizing hands-on, team-based exercises, participants will practice facilitation of concepts and tools.

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Who should attend?

Individuals who will benefit from this course include leaders/managers who have remote teams, project and program managers, sales and other distance managers, and remote team members.

Course description

Virtual workers (teleworkers) are typically independent, task-oriented individuals who are driven by the completion of tasks. Molding together independent workers to form an interdependent team in a virtual environment presents unique risks and leadership challenges. This two-day (four-session) course will provide participants with the concepts, tools, techniques and best practices of virtual team development to mitigate the risks and overcome challenges. Utilizing hands-on, team-based exercises, participants will practice facilitation of concepts and tools.

Who should attend

Individuals who will benefit from this course include leaders/managers who have remote teams, project and program managers, sales and other distance managers, and remote team members.

What you will achieve

  • Develop best practices of facilitating in virtual environments.
  • Determine and apply leadership best practices for teleworkers.
  • Build rapport, gain trust, and manage group dynamics.
  • Create interdependent teams versus independent teams.
  • Effectively leverage technology in the virtual environment.
  • Develop project plans to effectively manage communications, scope, schedule, and risk on virtual teams.
  • Utilize conflict for growth versus destruction.
  • Increase morale through recognition and celebration.

Key Takeaways

  • Apply critical success factors and competencies for facilitating virtual team meetings.
  • Determine how preparation can prevent key risks of virtual teams.
  • Utilize conflict resolution techniques to successfully optimize and manage conflict.
  • Secure commitment and buy-in from virtual team members.

What you will learn Course Outline Module 0: Foundational Concepts

  • Introductions
  • Housekeeping
  • Course Structure
  • Course Learning Objectives
  • Course Evaluation (Critical Behaviors)
  • Opening Team Exercise (Characteristics of Teleworkers and Value to Organization)

Module 1: Forming a Virtual Team

  • Virtual Leadership Styles
  • Tuckman Jensen Model of Team Building
  • Creating the Launchpad
  • Technology
  • Kickoff
  • Ground Rules
  • Goals
  • Role Definition (RACI)
  • Teambuilding
  • Building Trust

Module 2: Planning (Yours, Mine, and Ours)

  • Planning Mindset
  • Project Plans for Virtual Teams
  • Communication Management Plan
  • Teleconferencing Best Practices
  • Cross-Cultural Communications
  • Scope Management Plan
  • Avoiding Scope Creep
  • Schedule Management Plan
  • Risk Management Plan
  • Risk Identification and Response

Module 3: Monitoring Progress of Virtual Teams

  • Monitoring Progress
  • Change Management
  • Conflict Management
  • Difficult Conversations
  • Poor Performers
  • Resistance to Change

Module 4: Celebrating Success Virtually

  • Theories on Human Motivation
  • Rewards and Recognition for Virtual Teams

Module 5: Course Summary and Individual Commitment

  • Teach-Back Exercise
  • Individual Commitment

Training content

learning objectives:

  • Develop best practices of facilitating in virtual environments.
  • Determine and apply leadership best practices for teleworkers.
  • Build rapport, gain trust, and manage group dynamics.
  • Create interdependent teams versus independent teams.
  • Effectively leverage technology in the virtual environment.
  • Develop project plans to effectively manage communications, scope, schedule, and risk on virtual teams.
  • Utilize conflict for growth versus destruction.
  • Increase morale through recognition and celebration.

Module 0: Foundational Concepts

  • Introductions
  • Housekeeping
  • Course Structure
  • Course Learning Objectives
  • Course Evaluation (Critical Behaviors)
  • Opening Team Exercise (Characteristics of Teleworkers and Value to Organization)

Module 1: Forming a Virtual Team

  • Virtual Leadership Styles
  • Tuckman Jensen Model of Team Building
  • Creating the Launchpad
  • Technology
  • Kickoff
  • Ground Rules
  • Goals
  • Role Definition (RACI)
  • Teambuilding
  • Building Trust

Module 2: Planning

  • Planning Mindset
  • Project Plans for Virtual Teams
  • Communication Management Plan
  • Teleconferencing Best Practices
  • Cross-Cultural Communications
  • Scope Management Plan
  • Avoiding Scope Creep
  • Schedule Management Plan
  • Risk Management Plan
  • Risk Identification and Response

Module 3: Monitoring Progress of Virtual Teams

  • Monitoring Progress
  • Change Management
  • Conflict Management
  • Difficult Conversations
  • Poor Performers
  • Resistance to Change

Module 4: Celebrating Success Virtually

  • Theories on Human Motivation
  • Rewards and Recognition for Virtual Teams

Module 5: Course Summary and Individual Commitment

  • Teach-Back Exercise
  • Individual Commitment

Course delivery details

This course is delivered in the live virtual classroom, traditional classroom or onsite. To inquire, contact Corporate Education Group via the information request form.

Costs

Contact Corporate Education Group via the information request to inquire about course fees.

About CEG

CORPORATE EDUCATION GROUP

Corporate Education Group (CEG) delivers talent strategies and development solutions that align with targeted business goals to transform organizational performance. From assessments to advisory consulting, program design, training delivery, and measurement, we identify the right solutions to unlock business value....


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