Partnering with Clients, Suppliers, and Stakeholders for Project Success

Corporate Education Group
Training overview
1 day
English
On-site / Company-specific
Next start date: Inquire details for price and dates information - United States of America
Start dates
Canada
Inquire details for price and dates information  (English)
United States of America
Inquire details for price and dates information  (English)

Course description

Partnering with Clients, Suppliers, and Stakeholders for Project Success

In this course, participants will learn the factors that influence partnerships and relationships between clients (customers), suppliers, and other key stakeholders to promote project success. Participants will learn and apply Customer Relationship Management (CRM) and Supplier Relationship Management (SRM) techniques to create and maintain successful partnerships. This course combines individual exercises with interactive group discussions and role play to allow participants to apply learned partnering strategies and techniques.

Who should attend?

Individuals who will benefit from this course include project, program, and portfolio managers as well as team leaders and team members.

Training Content

learning objectives:

  • Gain a comprehensive understanding of the benefits and challenges of actively performing CRM and SRM to strengthen partnerships and promote project success.

Module 1: Partnership Fundamentals

  • Relationship Building Strategies
  • Stakeholder Analysis and Expectations
  • Client and Supplier Perspectives
  • Engagement Levels and Methodology
  • Change and Conflict Management
  • Procurement and Contract Fundamentals

Module 2: Customer Relationship Management (CRM)

  • CRM Goals and Key Drivers
  • Understanding Client needs
  • CRM Roles and Responsibilities
  • CRM Stages, Models, and Technologies

Module 3: Supplier Relationship Management (SRM)

  • SRM Benefits and Challenges
  • Principles and Guidelines
  • Tools and Techniques
  • Metrics and Performance Evaluation

Costs

Contact Corporate Education Group for pricing details.

About CEG

Corporate Education Group

CORPORATE EDUCATION GROUP

Corporate Education Group (CEG) delivers talent strategies and development solutions that align with targeted business goals to transform organizational performance. From assessments to advisory consulting, program design, training delivery, and measurement, we identify the right solutions to unlock business value....


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Contact info

Corporate Education Group


 Show phone number
www.corpedgroup.com

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