Course description
Tackling Bias and Creating Inclusion
Actively tackling bias in the workplace helps build better organizations… and better people. If you want to unleash the true potential of your workforce, you first need to create an environment in which diverse perspectives, contributions, and talents can flourish – where everyone feels valued and visible.
In this highly interactive program, we will explore the landscape of diversity, equity, and inclusion (DE&I), with self-awareness and inquiry as a starting place. We’ll discover how our own relationship to privilege has impacted our access to opportunity, looking at the dimensions of diversity that have shaped our experience. Next, we’ll delve into the impact of bias and stereotyping on individuals and groups, learning techniques for mitigating bias and building ally skills.
Through a variety of team activities, scenario work, videos, and role-play, we will investigate concrete ways to foster an environment of psychological safety, where traditional assumptions are questioned and mistakes are reframed as learning opportunities. We’ll explore the connection between a sense of belonging and active engagement at work. We will also learn guidelines for initiating – and continuing – “difficult” conversations, with a focus on active listening and empathy.
Wherever you are in your DE&I journey, this program will help you move closer to creating a culture of conscious inclusion, where everyone feels welcome to grow, connect, and contribute.
Who should attend?
This workshop was designed for individuals in any position and at any level who are interested in learning more about the importance of DE&I.
Training content
Session 1
Opening Activities
- Welcome and Introductions
- Optional: Kickoff by Sponsor or Senior Leader at Organization
- Program Overview and Structure
- Activity: Large-Group Virtual Spectrogram
Making the Unconscious Conscious
- Harvard’s Project Implicit and Activity
- Video: “Making the Unconscious Conscious”
- Not All Illusions Are Visual
- Kahneman’s Two Thinking Modes
- System 1 – Intuitive and Fast
- System 2 – Effortful and Slow
- Obstacles to Critical Thinking
- Cognitive Overload
- Overconfidence
- Switch Tasking and Disruptions
Exploring Cognitive Bias
- Activity: Circle of Trust
- The Neuroscience of Bias
- Activities: Biases That Frequently Impact Teams
- Priming Effect
- Anchoring Bias
- Justification Bias
- Fundamental Attribution Error (in-Group Bias)
- The Impact of Bias
- Studies and Statistics
Diversity, Equity, and Inclusion
- The DE&I Venn Diagram
- The Difference Between Equity and Equality
- Inclusion and Belonging
- Starting on the Path
Bridge Work
Self-Paced: Watch a Ted Talk on the dangers of stereotypes
- Watch the video and be prepared to discuss in the next session
Session 2
Implicit Bias and Stereotypes
- Social Agreements
- Unpacking Stereotypes
- Bridge Work Debrief: “The Danger of a Single Story”
- Activities: Spectrogram and Poll
Dimensions of Diversity
- Gardenswartz & Rowe Diversity Wheel
- Internal Dimensions
- External Dimensions
- Organizational Dimensions
- Activity: Diversity Dimensions and Opportunity
- Activity: A Deeper Dive into the Diversity Wheel
Counteracting Bias at Work
- Video: Maxine Williams on “Performance Bias”
- Prove-It-Again Categories of Bias
- Intersectionality and Privilege
- Activity: Mitigating Bias on Teams
- Concrete Steps to Mitigate Bias
Bridge Work
Self-Paced: Listen to a podcast episode on diversity and inclusion
- Watch the video and be prepared to discuss in the next session
Session 3
A Culture of Inclusion
- Debrief of Podcast
- Shaping a Culture of Inclusion
- Activity: Lost Opportunity
- Key Definitions
- Example Scenario
Building Ally Skills
- The Importance of Psychological Safety
- What Are “Ally Skills?”
- Using Inclusive Language
- Moving from Bystander to Advocate
- Inclusive Facilitation Skills
- Activity: Scenarios and Responses
- Activity: Role-Play
Summary and Next Steps
- Program Synthesis and Wrap-Up
- Starting the Conversation(s) with Your Teams
- Activity: Creating an Action Plan
Course delivery details
This course is delivered in the live virtual classroom, traditional classroom or onsite. To inquire, contact Corporate Education Group via the information request form.
Costs
Contact Corporate Education Group via the information request to inquire about course fees.
Certification / Credits
- Describe the connection between the brain’s hard wiring and cognitive biases.
- Discover specific unconscious biases that may exist for you personally.
- Articulate the longitudinal impact of bias on members of non-dominant groups.
- Identify concrete actions you can take to counteract biases and stereotypes.
- Define specific “ally skills” and behaviors for building inclusion.
- Describe the path to action for moving from bystander to ally.
- Apply ally skills to real-life scenarios.
- Identify guidelines for initiating and continuing critical DE&I conversations at work.
About CEG
CORPORATE EDUCATION GROUP
Corporate Education Group (CEG) delivers talent strategies and development solutions that align with targeted business goals to transform organizational performance. From assessments to advisory consulting, program design, training delivery, and measurement, we identify the right solutions to unlock business value....
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Contact info
Corporate Education Group
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