ITIL® 4 : Service Management Practices

Training overview
Professional Course
Self-paced Online

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Course description

ITIL® 4 : Service Management Practices

In this course, we will look at the real core of ITIL in the service management practices. You’ll learn about the service management practices of monitoring and event management, incident management, problem management, the service desk, service request management, IT asset management, service configuration management, change control, release management, and service level management.

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Who should attend?

Familiarity with IT terminology and IT-related work experience are recommended.


Foundation Subscription

This course is part of a series of online classes that cover today’s hottest technology and business topics that range from programming languages like Python, to The Internet of Things, to project management.

  • $99.99 / year
  • 5-day free trial

Why choose Develop?

Hundreds of essential topics with practice opportunities. Courses led by industry experts. Completion certificates issued to each learner.

Eighty-seven percent of IT professionals have at least one certification, while nearly 40% are already pursuing their next certification.

IT professionals don’t lack opportunities to boost their pay. Learning a new skill or earning a certification can result in a raise upwards of $12,000 a year.

About Develop


Develop is a practical, online learning platform that offers digestible, on-demand courses. You gain in-demand skills through practice opportunities and knowledge checks. We issue certificates so you receive the recognition you deserve. Whether your a tech specialist or tech-adjacent worker,...

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9000 Regency Parkway
Suite 400
27518 Cary North Carolina

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