Quick Service Business Leadership Program

Eagle's Flight
Training overview
Corporate / Group Training
On-site
Flexible
Start dates
United States of America
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Course description

Quick Service Business Leadership Program

For in-store leaders in the quick-service, retail, or franchise industry, the primary concern is to ensure that their customers leave satisfied—where satisfied means they received the product or service they wanted, in good quality, in the time they expected, feeling cared for appropriately. Sounds simple enough, until you consider that your leaders are focused on the needs of your customers, as well as managing employees, hiring, scheduling, overseeing financials, handling supplies and logistics, and so on. Life in this industry is busy - especially for a leader. That is why it is in your best interest to equip leaders with the skills and tools they need to succeed. Not only this, but providing training to this group will likely be key to their engagement and empowerment at work, leading to happier employees, better results, and a positive culture.

In Eagle’s Flight’s Quick-Service Business Leadership Program, your leaders will receive training in a format that actually works in the service environment. The six-module program provides a balance of valuable content with hands-on experience and practice that is fun, applicable, and accessible to leaders at all levels. The experiential approach captures the hearts of the participants and provides them with the skills and tools that will position them, and their teams, for success.

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COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Training content

They will return to work with the skills, tools, and confidence to:

  • Build and lead a high-performance team
  • Communicate with clarity and passion
  • Give and receive feedback
  • Build pride in each individual team member
  • Assign accountabilities and manage responsibilities
  • Deal with conflict as it arises

Why choose Eagle's Flight?

Worked With Over 50% of the Fortune 500

Over 90% Repeat Business

Content Offered in 20+ Languages and 

35+ Countries

About Eagle's Flight

Eagle's Flight Logo

Founded in 1988, Eagle's Flight has earned its reputation as a global leader in the development and delivery of business-relevant, experiential learning programs that achieve specific training objectives and lasting behavior change.  The Eagle's Flight brand of experiential learning engages...


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Contact info

Eagle's Flight

487 Clair Road West
N1L0H7 Guelph Ontario

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www.eaglesflight.com

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