Designing Project Information Hubs for Program and Project Performance

Training overview
Professional Course
Self-paced Online
4 weeks
From 199 USD

Start dates
199 USD
Start anytime

Course description

Designing Project Information Hubs for Program and Project Performance

Communication complexity rapidly increases even with a few program or project team members and stakeholders. Project managers are the “hub” of their project communication. Program managers are the “hub” of their organization communication to meet strategic goals. Managing these networks is essential whether you manage traditional programs or projects. Or agile programs and projects.

Program managers have two additional challenges. First, they must empower their project managers with skills, processes, and assets for information management. Second they must sense and integrate the key performance data to ensure strategic objectives are met, and project processes are improved across the program.

As you learned from the Project Management Institute, Inc.'s (PMI)"A Guide to the Project Management Body of Knowledge" (PMBOK) when preparing for the PMP exam, the number of communication channels grows geometrically with team size. If there are “n” communicators, then the number of communication channels is n*(n-1)/2. That means five team members have 10 channels, but 10 team members have 45 channels to manage. That’s over four times as many channels for doubling the size of a small team!

If you imagine each communication channel as a radio station, you can see how quickly the program or project manager can be overwhelmed with all the information coming in. As you gain more program or project management experience, what you learned for the PMP certification or similar professional certification is not sufficient. This course will help you go beyond the knowledge you needed to become a certified project manager.

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Training content

Week One - Program/Project Communication Networks

  • Module One - What Are Communication Networks?
  • Module Two - How to Build a Communication Network for a Program or Project - Part One
  • Module Three - How to Build a Communication Network for a Program or Project - Part Two
  • Module Four - Scaling Up the Program or Project Communication Network
  • Module Five - Putting It All Together and Preview of the Next Module

Week Two - Managing Information in a Program or a Project

  • Module One - The Types of Information in a Program/Project
  • Module Two - How Information Moves in a Program/Project
  • Module Three - Knowledge Management in Programs and Projects - Part One
  • Module Four - Knowledge Management in Programs and Projects - Part Two
  • Module Five - Putting It All Together and Preview of the Next Module

Week Three - Program/Project Management Information Templates

  • Module One - The Program/Project Communication Plan
  • Module Two - Reporting Program/Project Status
  • Module Three - Effective Meeting Practices
  • Module Four - Communicating Program/Project Status to Stakeholders

Week Four - Troubleshooting Program and Project Communication Network Challenges

  • Module One - The Network is Growing Too Big
  • Module Two - Information is Getting Lost in the Network
  • Module Three - Information Only Goes One Way
  • Module Four - How To Tell If Information is Being Transmitted Accurately
  • Module Five - Teaching Your Program Or Project Team Good Information Management Habits

Course delivery details

This course is offered through The University of Maryland, College Park, a partner institute of EdX.

3-5 hours per week


  • Verified Track -$199
  • Audit Track - Free

Certification / Credits

What you'll learn

  • Explain how to build a communication network for a program or project.
  • Describe different methods to manage the information flow in communication networks.
  • Create and test feedback methods to ensure that information is being transmitted accurately.
  • Analyze the information needs of the members in a program or project’s communication network.

About edX


edX For Business helps leading companies upskill their labor forces by making the world’s greatest educational resources available to learners across a wide variety of in-demand fields. edX For Business delivers high-quality corporate eLearning to train and engage your employees...

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141 Portland Street
02139 Cambridge Massachusetts

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