Being Assertive With Emotional Intelligence

Ei4Change Limited
Training overview
Professional Course
Self-paced Online
1 hour
From 99 USD

Start dates
99 USD
Start anytime

Course description

  • Are you tired of holding back in conversations?
  • Are you fed up of people taking advantage of you?
  • Perhaps you find it difficult to remain composed when someone frustrates you?

If you don’t speak up for yourself, refuse to make decisions, or let others dictate your actions – people start to view you as a bit of a pushover, or someone who lacks confidence – neither of these are advantageous, especially in the workplace.

Often, it’s easier for you to swallow your feelings, shout at someone or give them the silent treatment. But assertiveness is a much better strategy.

We’ve all had moments when we’ve failed to speak up for ourselves and said “yes” when we really wanted to say no.

No matter how confident you are, most of us wonder if perhaps we couldn’t be just a bit more assertive in certain situations.

Your assertiveness is your ability to express your feelings, beliefs, and thoughts and defend your rights in a non-destructive way. It involves effectively and constructively expressing your emotions so that you can be forthright and frank when putting your views across.

Your assertiveness considers how far you will go to stand up your rights for what you perceive is right.  Assertiveness and aggression are two very different things although the two qualities are often somewhat confused.  Aggression involves hostile acts or feelings whereas assertiveness is your confidence in being able to show determination with persistence and constructively argue your own views in a calm and positive way.

Luckily, assertiveness is a learned ability. It’s learned through practice.  If you are not naturally assertive, it can take some effort, but being more assertive is not impossible. For this to work you must approach them with an open mind and be ready to put into practice what you learn.

Whatever your reasons for wanting to become more assertive, in this course you can explore basic skills and strategies to improve your assertiveness and develop your emotional intelligence and build trust..

This course will provide you with the knowledge, skills and confidence to become more assertive using emotional intelligence, taking control of your life in the process.

Within the course, you will discover powerful techniques that help you become more assertive through effective communication and gain a deeper understanding of how to form trusting relationships.

Use this course to help you boost your assertiveness.  You can work through the entire course, or, because we all have busy lives, you have the option to go straight to particular skills you’d like to work on.

Want to find out more?

Who should attend?

Who This Course is For

This course is for anyone fed up of being taken advantage of, anyone tired of holding back in conversations, anyone with a quick temper who finds other people infuriating, or anyone who has difficulty protecting their time, priorities and goals.

  • Anyone who’d like to learn a more about what assertiveness actually is, how to use it, and how to apply it.


You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course.

You will be keen to learn how you can express yourself in an assertive manner to ensure that you can get heard but not at the expense of any relationships.

  • An interest in how interactions with other people work and how to build them more effectively.
  • A willingness to complete the practical activities to grow and develop their assertiveness and emotional intelligence skills.

Training content

  • Introduction to the Course
  • Exploring Assertiveness
  • Behaviours Associated with Assertiveness
  • Quiz - How Assertive Are You?
  • Methods and Techniques for Improving Assertiveness

Certification / Credits

What You Will Learn

Use this course to help you boost your assertiveness. You can work through the entire course, or, because we all have busy lives, you have the option to go straight to particular skills you'd like to work on.

  • Identify methods and techniques to express assertive behaviour effectively.
  • Recognise the implications of passive, aggressive and assertive behaviour, and passive-aggressive behaviour.
  • Discover methods and techniques to improve your level of assertiveness.
  • Outline ways to be assertive effectively.
  • Determine how you can say "No" without feeling guilty.

About Ei4Change

Ei4Change Limited

Ei4Change is an innovative company specialising in providing online self-paced courses based around emotional intelligence. Our courses are designed to help individuals and teams increase their performance through better decision making and stronger, more effective relationships through the application of...

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Contact info

Ei4Change Limited

17 Crown Gardens
BL7 0QZ Bolton Lancashire

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