Insights Into Empathy

Ei4Change Limited
Training overview
Professional Course
Self-paced Online
1.5 hours
From 124 USD

Start dates
124 USD
Start anytime

Course description

How can you understand what someone else is feeling if it isn't happening automatically?

How can you work with emotions more effectively?

Empathy is one of the key building blocks of great social interactions.

A lot is talked about regarding empathy, but there is very little practical support to help you to understand empathy and help you to develop your skills in empathy.

Learn how to develop your empathy by understanding other people's viewpoints and perspectives to build effective, authentic relationships.

Discover ways of improving your relationships by using emotions effectively with empathy.

Empathy is the art of seeing the world as someone else sees it. When you have empathy, you can understand what a person is feeling in a given moment, and understand why their actions make sense to them.

Empathy is a core component of emotional intelligence. It helps us to communicate our ideas in a way that makes sense to others, and it helps us understand others when they communicate with us. Empathy is one of the key building blocks of great social interactions.

In this online course exploring empathy, you’ll learn to efficiently use empathy to build trust in your workplace, to strengthen working relationships, promote collaboration, and foster positive interactions.

The course is a valuable opportunity for anyone looking to deepen their knowledge around how empathy can build trust and be used to have a positive impact in the workplace.

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Who should attend?

Who This Course is For

This course will support the development of your emotional intelligence. It will be of interest to anyone who is looking to develop their empathy skills. It explores the way that you can communicate more effectively with others through active listening, and interpreting various verbal and non-verbal signals.

  • The course is for anyone interested in understanding themselves better and how they work with their empathy.
  • Anyone with an interest in developing their interpersonal and social skills focusing on how to understand the thinking and feelings of others.


You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course.

  • An interest in how to use emotions to build rapport and develop relationships.
  • A keenness to learn more about how the brain works in empathy.
  • A willingness to complete the practical activities to grow and develop your empathy and your emotional intelligence skills.

Training content

  • Introduction to Everyday Empathy at Work
  • Understanding Empathy
  • Working with Empathy
  • Practical Activity - Developing Empathy
  • Lightbulb Moments Resource Cards

Certification / Credits

What You Will Learn

Much is talked about regarding empathy, however there is very little practical support to help you to understand empathy and help you to develop your skills in this area.

By completing this course, you will be able to understand and grow your empathy and build your confidence in developing your interpersonal skills.

  • Discover techniques to enhance and improve your empathy.
  • Recognise ways to use listening to grow your skills and build relationships.
  • Identify emotional responses in others that drive their behaviour.
  • Determine how your brain works with empathy and the intelligence in empathy.

About Ei4Change

Ei4Change Limited

Ei4Change is an innovative company specialising in providing online self-paced courses based around emotional intelligence. Our courses are designed to help individuals and teams increase their performance through better decision making and stronger, more effective relationships through the application of...

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Contact info

Ei4Change Limited

17 Crown Gardens
BL7 0QZ Bolton Lancashire

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