Communicating to Resolve Conflict

Exec Comm
Training overview
Corporate / Group Training
On-site
1 day
Start dates
United States of America
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Course description

Communicating to Resolve Conflict

Working with others can lead to conflict. Maybe you find it difficult to get along with a specific co-worker. Maybe your team struggles to get past differences of opinion. And maybe a colleague reacts defensively to performance feedback, change, or stress.

Challenge & Solution

While you can’t avoid all work conflicts, you can change the way you handle conflict. How do you do that?

Exec-Comm’s Communicating to Resolve Conflict program prepares you to discuss difficult issues in one-to-one interactions, improves your conflict-resolution skills, and allows you to relate more successfully with colleagues.

After participating in this program, you will:

  • Increase confidence and competence in communicating direct, constructive messages
  • Understand the impact of Personal Communication Styles on workplace interactions
  • Communicate with a more effective manner
  • Ask questions and listen for key insights to open the lines of communication
  • Use problem-solving formats to resolve disagreements
  • Strategize alternative approaches for specific employees
  • Handle hostile or emotional confrontations more easily
  • Develop more productive work relationships with your colleagues

Interactive Learning

You will acquire skills through video recording, group exercises, business specific role plays, and instructor coaching. A typical half-hour includes about 10 minutes of briefing and 20 minutes of practice and skill building.

Customization & Sustainability

  • Content:We can tailor the title, skills, exercises, and timing to meet your needs.
  • Setting:This program works in large group, small group, and one-on-one settings.
  • Duration:From standard two-day programs to brief showcases or webinars, we can work within your timeframe.
  • Sustainability Tools: We provide “skills trackers,” checklists, planners, email reminders, access to ECLearn.exec-comm.com, continued instructor access, and our book,Simply Said, to extend the learning and increase skill retention.
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COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Costs

Contact Exec-Comm for pricing information.

Why choose Exec Comm?

11 global hubs across NORAM, LATAM, EMEA & APAC

35 years in the professional development business

Trusted by 450+ major clients in various industries

About Exec Comm

Exec-Comm

Exec-Comm LLC is committed to offering the broadest range of communication skills training seminars on-site, online or at locations convenient to you. They train professionals around the world helping them communicate more effectively. The goal is to improve your organization's...


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Exec Comm


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www.exec-comm.com


Reviews

Average rating 4.5

Based on 2 reviews.

Linda
My learning experience was far greater than I expected. I have such a greater confidence in myself and how I approach meetings. I will continue to use the workbook as a tool in my career.
Brendan
I was impressed by the effectiveness, professionalism, and knowledge gained from this seminar. It was enjoyable and presented me with a lot of information to assist me with my management skills. Thank you!
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