Emotional Intelligence

GoldSRD
Training overview
8 hours
Next start date: Inquire for more information - Worldwide
On-site / Company-specific

Course description

Emotional Intelligence

Emotional intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of emotional intelligence have been around since as early as the 1900’s, but Wayne Payne first introduced the term in 1985.

As a result of the growing acknowledgment by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn’t until the publication of Daniel Goleman’s best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.

Who should attend?

Professionals who would like to understand emotional intelligence and how to apply it effectively in the workplace (NASBA Field of Study: Personal Development).

Training Content

Objectives:

  • Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy
  • Understand, use and manage your emotions
  • Verbally communicate with others
  • Successfully communicate with others in a non-verbal manner
  • Identify the benefits of emotional intelligence
  • Relate emotional intelligence to the workplace
  • Balance optimism and pessimism

Costs

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About GoldSRD

GoldSRD

GoldSRD

GoldSRD is a leading provider of high-quality, interactive professional development. We have over 200 full-day courses on technical capabilities (Internal Audit, Accounting, Finance, IT Audit and Microsoft-Office specific courses) and People-Centric (“soft”) skills. Our Founder, Danny M. Goldberg, is a...


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Reviews

Average rating 5

Based on 1 reviews

Anonymous Attendee - Des Moines
(5)
I very much enjoyed your presentation yesterday. You provided a wonderful presentation and fully engaged the audience, so again, thank you. I’m serious that you were one of the most engaging and informative speakers that I’ve heard in some time. Do not even need to be unanimous, can use my name if you wish.
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