International Association of Outsourcing Professionals (IAOP)

IAOP® is the global, standard-setting organization and advocate for the outsourcing profession.

With a global community of more than 120,000 members and affiliates worldwide, IAOP is the leading professional association for organizations and individuals involved in transforming the world of business through outsourcing, offshoring and shared services.  


85 percent of IAOP members credit IAOP for improved outsourcing outcomes at their organizations and 93 percent of IAOP’s Certified Outsourcing Professionals® (COPs) say that the designation has had a positive impact on their careers.


IAOP, either by developing its own or in conjunction with a Certification & Professional Development Partner brings a vast array of educational opportunities to the outsourcing community. While some lead to professional certifications, others give both the individual and the corporation a broader knowledge of the end-to-end standards, practices and processes that define a successful outsourcing relationship.

Training from IAOP comes in the form of learning webinars, educational conferences, forums and chapter presentations, live classes taught by IAOP Authorized Trainers, online self-study courses, and courses delivered by one of our many Certification & Professional Development Partners.


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