Negotiation in a Virtual Workplace

IT Management and Leadership Institute
Training overview
Corporate / Group Training
2 hours
Start dates
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IT Management and Leadership Institute

Course description

Negotiation in a Virtual Workplace

This Negotiation in a Virtual Workplace course is designed to provide the knowledge, skills, tips and tricks needed to maximize the ability to successfully negotiate, both in-person and working virtually, with others to meet desired business and career objectives.

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Training content

Purpose of Negotiation

  • What Is negotiation?
  • Finding your own style

Negotiation Approaches and Concepts

  • Win-Win, Win-Lose, Lose-Win
  • Distributive vs. Integrative negotiation
  • Interest centric
  • Competitive vs. Cooperative

Negotiation concepts

  • Needs vs. Wants
  • ZOPA
  • Virtual implications of these approaches and concepts

Negotiation Preparations

  • Value of preparation
  • Ways to properly prepare for your next negotiation
  • Virtual preparation strategies and tactics

Negotiation Strategies

  • Ready-to-use negotiation strategies
  • Common mistakes to avoid

Certification / Credits

Upon completion of the Negotiation in a Virtual Workplace course, students will be able to:

  • Understanding and use key negotiation strategies and tactics
  • Combine negotiation concepts and virtual communication concepts to maximize negotiation effectiveness and success
  • Strategically define which negotiation approach and style to use based the players and circumstances
  • Properly prepare for upcoming negotiations
  • Defend themselves against people who use unethical negotiation tactics

About ITML Institute

IT Management and Leadership Institute

Founded in 2009, the IT Management and Leadership Institute is a leading provider of IT leadership, interpersonal communication and business skills training. It is also the governing body of two certifications in IT management: Information Technology Management and Leadership Professional...

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Contact info

IT Management and Leadership Institute

23 Woody Island Road
01748 Hopkinton Middlesex

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