Critical TeleSelling® Skills

Janek Performance Group
Training overview
Corporate / Group Training
Start dates
Inquire for details

Inquire for details

United States of America
Inquire for details

Course description

Critical TeleSelling® Skills - In-house Training

Raise the game of your telesales team with this personalized and interactive in-house training program from Janek Performance Group. Delivered at your company premises or preferred location, Janek's expert sales trainers will equip your team with the knowledge, skills and tools needed to thrive in the challenging world of sales calling. 

Critical TeleSelling® Skills will quickly and effectively transform the way your team approaches selling over the phone. This research-based program covers how to create meaningful telephone dialogues rooted in what the customer needs, in order to make more sales and establish more profitable, long-term customer relationships.

This course can be tailored to suit your company's training requirements and can be combined with other award-winning Janek training programs, as well as post-training, skill sustainment support. Contact Janek Performance Group to discuss your sales performance needs.

Want to find out more?

COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

This in-house course is designed for all sales professionals and teams. The content can be tailored and delivered according to your company's requirements, making it suitable for a range of companies, team structures and industries.

Training content

Training content can be customized, but typically covers the following: 

  • What it means and what it takes to be a successful telephone sales professional in today’s competitive telesales world
  • Preparing for sales calls: gathering crucial information and setting strong objectives 
  • Establishing a warm connection with customers
  • Using mix of questions and active listening to identify customer needs
  • Presenting the value behind solutions in a way that resonates with what is most important to the customer
  • Recognize opportunities over the phone to close and gain the confidence to ask for the business
  • Proactively work with customers to explore objections, in order to diffuse any emotions and restore balance to the conversation


Contact Janek Performance Group to discuss the cost of this in-house training.

Why choose Janek?

94% Training Satisfaction

650% Return on Investment

14.41% Performance Improvement

About Janek

Janek Performance Group - Tailored Sales Training Solutions

When it comes to sales training, one size does not fit all. This mentality sits at the very heart of Janek Performance Group and is the driving force behind its innovative, powerful and fully bespoke sales training programs. Janek experts aim...

Read more and show all training delivered by this supplier

Contact this provider

Fill out your details to find out more about Critical TeleSelling® Skills.

  Contact the provider

  Get more information

  Register your interest


Contact info

Janek Performance Group

1201 Peachtree Street 400 Colony Square, Suite 200
30361 Atlanta GA

 Show phone number


Average rating 5

Based on 2 reviews.

Manager Inside & Digital Sales Deparment, Zoetis
We got a ton of valuable information, a ton of valuable tools from going though Janek's training process and we have just been better for it.
VP of Sales, California Casualty
Many companies out there just pull a training off the shelf that may not relate directly to their company. But in working with Janek Performance Group, they provided us with the customization, and the follow-through made a huge difference within our organization.
Request Information

Have a question about this course? Fill out this form and the provider will get in touch with you shortly

View again
Supplier Directory
Join our Supplier Directory to:
- Gain Traffic
- Get Noticed
- Showcase Your Services
- Free Listing Available