Powerful Communications

Lausanne Business Solutions
Training overview
Corporate / Group Training
Start dates
Online
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United States of America
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Course description

Powerful Communications

Has there ever been a more important, controversial, and elusive subject to master as effective communication? This course tackles the vital ability to communicate powerfully and effectively and teaches participants skills and tactics to master the art of communicating, understanding others, conveying the message optimally, and thus accomplishing individual and organizational goals more efficiently.

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Training content

In this course, participants will learn:

  • Grice’s Maxims, a 4-point framework for effective and efficient communication
  • The M.O.N.E.Y template for building strong relationships
  • The C.A.R.E model for listening and speaking
  • Understanding the role of perception
  • Communicating to inform and explain
  • Communicating to persuade and influence
  • Deciphering facts vs. opinions
  • The common barriers of powerful communication
  • Strategic vs. tactical communication
  • Differentiating how to communicate data, feelings, parameters, expectations, and feedback
  • Metatalk: Listening to and understanding the real meaning behind words
  • Understanding the meaning behind others' body language and facial expressions
  • The power of pitch and tone
  • Using non-verbal communication to enhance your message
  • How time, place, format, state, and culture affect communication
  • When conversation should be short and concise
  • When conversations should be slow and detailed
  • Powerful words: The use of "we", "I", and "you" for optimal impact
  • Powerful questions: How to ask the right questions
  • The concept of framing your communication and reframing the conversation
  • The role of hierarchy and power on conversation
  • How to listen actively and effectively
  • How to ask the right questions
  • The importance of a “Yes” mindset
  • How to say “No” when you need to

About LBS

Lausanne Business Solutions (LBS)

Lausanne Business Solutions (LBS) provides research-based and expert delivered trainings in a variety of strategic employee and leadership development areas. Classes emphasize active-learning and are highly experiential. Our trainings facilitate real behavioral change and deliver increased individual and team performance....


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Contact info

Lausanne Business Solutions

325 Chestnut Street Suite 815
19106 Philadelphia

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