Conference for Administrative Professionals

Leader Development Institute
Training overview
Corporate / Group Training
On-site, Virtual Classroom
Keynote to a full training day. For more information, please contact LDi.

Start dates
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Course description

Conference for Administrative Professionals

Conference for Administrative Professionals is dedicated to the success of anyone who wishes to go from Good to Extraordinary in their position as: Administrative Assistants, Office Managers, Executive Assistants, Secretaries, Receptionists, Front Desk Professionals, and more. Choose the 4 modules that meet your need to be an Extraordinary Administrative Professional! Administration, Management, Communication, Conference, Career, 

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Training content

Module 1 – Owning Your Career And Why It Matters

  • Understand the importance of taking charge of your career destination
  • Identify the differences between a job and a career
  • Determine what needs to be done if you are in a job that was once a career
  • Recognize the three elements necessary for succeeding in your career
  • Develop an action plan for career success

Module 2 – Assertiveness Skills-Getting What You Need

  • Identify the different ways that people can relate to one another and the behaviors associated with each (Passive, Passive Aggressive, Aggressive, and Assertive)
  • Identify the link between self-esteem, competence, confidence, and assertivenessSay &'No' and still sound like a team player
  • Outline the four step process for asking for what you need and getting it
  • Address behavior that is negatively impacting you, the team, or the organization (using a sound model for success)

Module 3 – Communicating Like a Pro-Speak it, Write it!

  • Identify the reasons for communicating
  • Identify your communication style and understand how to adapt to others' communication preferences
  • Identify the types of communication
  • Understand to communication cycle
  • Identify ways to improve communication skills

Module 4 – Leading Yourself and Others

  • Understand how it is possible to lead without the title of Leader, Manager, or Supervisor
  • Recommend and get buy-in for changes
  • Plan how to support others through change
  • Plan how to become a &'Partner' vs. &'Worker'
  • Find ways to create a more value-added role
  • Develop a strategy for standing out from the crowd

Module 5 – Becoming a Progressive Professional

  • How to create a powerful professional presence
  • How do you package yourself? Create your ownbrand
  • Is it worth it to get professional certification?
  • The importance of emotional intelligence

Module 6 – How to Engage and Influence

  • Understanding yourself and others
  • Logos, ethos and pathos
  • The communication 'formula'
  • Six laws of influence Six principles of influence

Module 7 – Project Management for Administrative Professionals

  • The five phases of project management – a miracle isn't one of them.
  • Triple Constraints
  • How to prevent 'things' from falling through the cracks
  • Estimating your time line more accurately.
  • Track and brief your projects with clarity

Module 8 – Plain Writing Made Simple

  • Academic writing: The new rules for both report writing and emails
  • Smart ways to add impact to your sentences
  • Grammar basics that really matter
  • Proofread like a pro

Course delivery details

Available on-site programming.

Why choose LDi?

Vast catalog of courses in professional and personal development

We dedicate our time to each client tailoring to their specific needs. Our core values speak for themselves.

Our instructors are subject matter experts with proven experience in their training topics.

About LDi

Leader Development Institute

At Leader Development Institute (LDi) we firmly believe in the need for quality, effective course development and training for both the private and public sectors. LDi is dedicated to developing the leaders of tomorrow - at home, at work, across...

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