Building Emotional Intelligence to Improve Productivity & Relationships

Legacy Business Cultures
Training overview
4-8 hours
Next start date: Inquire for more information - United States of America
On-site / Company-specific

Course description

Building Emotional Intelligence to Improve Productivity & Relationships

Training Content

1. Introducing Emotional Intelligence (EQ)

  • Course outline and expectations
  • History of EQ
  • What are the 5 EQ competencies and why do they matter?
  • Introduction to the Learning Journal

2. The Journey Starts with Self-awareness

  • Review myLegacy (or other) 360 feedback results (optional)
  • EQ Self-assessment
  • Map out behavior/performance improvement opportunities
  • Discuss and map out core personal values
  • Explore why integrity is the “super value” over all others

3. Attitudes – The Science of Self-Motivation

  • Learn why attitudes are the best predictor of long-term success
  • Discuss the role that words and language play in shaping attitudes and behaviors
  • Explore why the brain biologically struggles with change
  • Discuss how the perception of control impacts readiness to change
  • Explore neuro-plasticity and practice using self-talk to “rewire” your brain for increased effectiveness

4. Mastering Habits & Behavior Change (Not included in 4-hour session)

  • Further explore the science of neuro-plasticity
  • Learn how to use affirmative reminders to reinforce behavior change
  • Download and practice using the myLegacy mobile app (INCLUDED) for staying on track with goals and behavior change efforts

5. Goal Setting and Action Planning (Not included in 4-hour session)

  • Learning to set mission & values-based goals
  • Create action plans with contingency back-ups for when things get off track
  • Discuss the importance of personal goals & work-life balance
  • Learn how to leverage the help and encouragement of others to make sure that the most important goals get done

6. Building Healthy Self and Team Esteem (Not included in 4-hour session)

  • Define healthy self (& group) esteem and explore how it impacts effectiveness, confidence and well-being
  • Take personal self-esteem survey
  • Create action plans for promoting healthier personal and team esteem
  • Learn how to facilitate the creation of a Code of Cooperation with your own team members

7. Creating a Foundation of Respect and Inclusion

  • Explore the difference between respect and tolerance
  • Discuss how respect and inclusion positively affect the human brain and why they are critical for optimal team performance
  • Discuss how disrespect and exclusion are toxic to the human brain and damage both individual and team productivity
  • Learn a listening/interaction technique for increasing your capacity for empathy and building a “bridge of respect” to peers and subordinates in a matter of minutes

8. Wrap up

  • Share best practices and lessons learned


Varies with length and number of participants

About Legacy Business Cultures

Legacy Business Cultures

Legacy Business Cultures

Legacy Business Cultures is a global provider of leadership and employee training, coaching, assessment and consulting services. Working with Fortune 500, small to mid-sized and government clients, we specialize in leadership, diversity & inclusion and culture change programs. Trusted by...

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